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If it was brand new when you got it I'd be inclined to say it's not fit for purpose under the sale of goods act. We got our xr640 replaced as we were placed with faults since we bought it. Initially it was changed for what was apparently a show model which was rarely used however after several...

Hi, thanks for getting back to me. We've been speaking with Kai & Matthew in Roland UK with regards to this. At the moment as a temporary fix we have been advised to use it with USB rather than ethernet. The machine is brand new so blade, cutting strip, etc are perfect. The corners getting cut...

We had a similar system previously and were told not to tighten the plugs just to let them sit loose in the holes. Sent from my Moto G (4) using Tapatalk

Perhaps someone could do them with a sublimation printer for you? Sent from my Moto G (4) using Tapatalk

Can't advise between the 2 brands but can say we've replaced our Roland xr640 with a separate printer and cutter and think it's great. Lost a bit of much needed floor space but can now print on one machine while the other cuts so the floor space sacrifice was worth it. Sent from my Moto G (4)...

We've done 4m for the side of a van. As mentioned above though it does no harm to Keep a eye on it. I'd it one large sticker or multiple smaller one your doing? Sent from my Moto G (4) using Tapatalk

At the moment Gene I'd hold off. From what I can gather this is a problem with the new gr cutters. We've spoken to our supplier in Ireland, and also Roland UK. After giving them a basic test file they all had the same issues. It's even been sent to Roland in Japan. Every time you send a file to...

Here's the marks I'm talking about.

Hi, Is anyone aware of any way to change the thickness of the margin marks that Versaworks prints? On occasion I have to print 8x4 sheets of numbers which have a white background. To save the number of cuts needed and to squeeze more into a sheet I add margin marks. The lines however laid down...

Hi, we got a new Roland gr640 cutter and the thing is driving us crazy. It would read the first 3 registration marks then refused to read the 4th. Then it just seemed to cut randomly!!! We upgraded the firmware which seems to have fixed the registration fault but when we send a job sometimes it...

Hi, you'll find the ruler / grid increments on the top menu bar. Select "edit" then "preferences". Can't help you with your other questions though :-( Sent from my Moto G (4) using Tapatalk

Just thinking out loud here but there's a tab on the side of the cartridge that comes out when the ink runs out. Perhaps there's a problem inside your machine where the switch makes contact with it? Sent from my Moto G (4) using Tapatalk

I'm sorry but I live in Ireland so I'd say our manufacturers would be different so wouldn't be sure Sent from my Moto G (4) using Tapatalk

I use Versaworks on a daily basis and have never found that option, even in the new Versaworks dual. We've a new gr640 coming next week and apparently it does it using "cut studio" Sent from my Moto G (4) using Tapatalk

I've noticed sometimes with cheap bases that you have to pull it backwards after assembly. This works temporarily but if if gets blown forward it just falls. We found cheap bases were the problem Sent from my Moto G (4) using Tapatalk

They make that 40 miles away from where I live. I've been round their distillery for a tour which finishes off with a few free samples! Not a bad way to spend a day ;-) Sent from my Moto G (4) using Tapatalk

And sure why not? If air release works easier for you then go for it. You might as well take advantage of the technology. It's a bit like me, I used to use a spirit level, now I normally use a laser level. Same result just frees up a hand instead of holding a level Sent from my Moto G (4)...

Anytime I used it I applied it dry. Might be a problem for someone with no experience though. I'd say you could wet apply it if you only used a very fine mist of water Sent from my Moto G (4) using Tapatalk

Orafol do a vinyl known as 3620 which is a removable material. It's reasonably cheap and peels off glass no problem. Product details ORAJET 3620 - Graphic Products Sent from my Moto G (4) using Tapatalk

I see you've also some deflection in your yellow. If you look carefully you'll see a "blip" in the pattern in the second row from the right :-( I've that as well but thankfully can't be seen in the prints Sent from my Moto G (4) using Tapatalk