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Pitstop Pro can do it as well. Create an action list that has the Check Line Art By Length action in it. Set it for The Total Length Must Be less than some tiny number like .0001. Set it to log as a warning. Of course the check will fail and it will tell you what it actually is. Mine is set up...

I generally use PNGs with Colorgate RIP. There's an option under the RIP tab for Use Document Transparency. Might see if your rip has something similar. Also make sure it knows it's printing to a black substrate, and the White/Color order is set correct. DTG and DTF use a different order.

I think you can extrude an SVG and convert that to an .STL or .OBJ. Never done it myself but pretty sure I've read about it. I have done some light design work in Tinkercad as well. It's free and a little limited, but it does work.

I checked for the update procedures, and found this little gem in the "error message" section. Looks like it may not take the update that way, and back to where we were. "The version of firmware which transmitted to the machine does not correspond with the version of firmware installed on the...

Wonder if you can duplicate how that tech did it? I assume over ethernet to some kind of technician's interface. Is this printer old enough information for that has gotten out on to the interwebs?

If you can, get a backup of the image on the chip in case it bricks. Sometimes we'd have issues with all code on the board needing to match, and just flashing the firmware chip wouldn't work without the upgrade installer to get the other programmed parts as well.

Does this machine have a firmware update feature? Or will it only update similar code to a newer version? The Cisco stuff I used to work on had a way to update like that, it'd even do the microcode on FPGAs. Older simpler stuff had a JTAG port you could use a homebrew adapter to upgrade if you...

The one purpendicular to that is usually RAM. I have seen those battery backed up, but not often.

Smoke is on the right track. I used to do electronics repair. The attached has a chip that is commonly a flash chip circled. That would be my best bet.