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I'll take the partial credit! Thanks Joe!

Thanks for the clarification!

Provided you didn't upgrade to TR2 inks, you punch in this sequence with the power off (main power switch in the back is on, however): 1) down arrow 2) right arrow 3) left arrow 4) up arrow 5) right arrow + down arrow + left arrow + power (in this order, but hold down together! I use 2 hands...

Mine also will not do it. Running version 3.10 (latest prior to TR2 upgrade firmware). When I attempt it, it just says "turn power on again". I can only do damper fill through service mode at the moment. When I got the machine, it had version 2.40 or something like that, wish I would've had...

Hi Annette, in this case the printer was setting an error code 0250 almost immediately upon power up, which meant it pretty much did nothing but take up space in the shop at that point. The machine does not allow you to perform any functions at all, it just flashes red in the print bay until...

Sooo...it seems it will take 3 weeks to get the parts. I couldn't wait that long. So there appears to be a potentiometer on the circuit board connected to the crop mark sensor - it must adjust something! As I turn it completely one way, the voltage goes to 3.5V. As I turn it the other...

Hi everyone, my crop sensor seems to have recently stopped working on my VG-640. I've pulled it out, scrubbed it up with isopropyl alcohol, but no luck. When in the service menu looking at the output, I'm seeing 3.5V when over the crop mark and 2.0V when I slide a blank piece of white vinyl...

This seems to be a trend in general. There is a new way of thinking going around that releasing it first is the ultimate priority, you can always fix it later. Lots of stuff coming off the west coast seems to be following that ideology. I don't agree with it, but apparently I am in the vast...

Unfortunately hands are tied there. The federal govt mandates that sort of stuff. I can only imagine the stupid stuff that would have to be done if they got their hands into printer operation. Solvent emissions...I shudder at the mere thought.

Well now that I've got all my parts and it's back up and printing beautifully again, I'm feeling a slight bit less rant-y. I wonder if this was part of the TruVis marketing strategy: Make it print so beautifully so that you forget the rage of the past few days when it wasn't. :) I can see why...

So I'm curious. For those that use other makes of machines, are they also so tightly locked down when errors happen? I'm just particularly irked that I can't even work on my cut-only jobs until I get this damper thing sorted. Maybe it's just me coming from the auto biz, but it's preposterous...

Hey everyone, sorry just need to vent a little bit and ask a rhetorical question: Why is it that Roland locks these printers up tight as soon as the smallest thing goes wrong? After solving some other issues, I now have a Service Call 0400 (relates to incorrect damper movement, I guess) that...

So the dampers from Roland finally showed up today. They came in hard plastic containers, whereas the Digiprint ones just came in a plastic bag. They look virtually identical, but the biggest difference is the wire diameter of the internal spring (Roland ones are larger). Don't know if this is...

Thanks! And thanks for the tip! It's hard to say. This first batch I ordered from Digiprint (they have a lot of stock and ship quickly). The dampers looked to have a real Roland part number, but the cap tops are highly suspect. I'm waiting for my dampers from Roland to show up (it can take a...

Just following up. It seems there was a failure in the weld/glue on both the cyan and magenta sides. Was not where I initially thought it was though. I just gently prodded around the seams with a pick to find the "soft" spots where it was no longer connected. Attached photo shows the tip of the...

Sorry for the bit of delay, it took a bit to get new parts in. I decided to try replacing the damper for the C/M head. As soon as I removed the head and got it on the bench, I could see there was quite a bit of mixing of cyan into the magenta side of the damper. After separating the damper from...

Thanks for the reply! Yes, cap tops were replaced at same time, though I'm not sure they're Roland parts. I've got a set of new Roland ones coming and will give that a try since it's relatively inexpensive to do.

Hi everyone. I'm seeing some strange stuff on my VG-640; it seems to be printing Cyan where Magenta should be (also happens to a lesser extent with Light Black and White). I've attached a photo of the series of test prints that I ran. I also seem to have a bunch of dot drop outs, but not...

I think your answer depends on what you need from it. I have a VG-640. It works really well for my needs, makes some impressive prints and cuts in a wide array of materials. I need an integrated printer/cutter because shop space is at a premium, and printing is not the core of my business and so...

Hi everyone, I just wanted to share some information from one of my latest adventures. I bought a used VG-640 that was sitting awhile, cleaned it up, and somewhere in the process it started setting a 0250 service code. I bought a new print carriage board from a dealer, installed, and no luck. I...