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It wouldn’t hurt to look in event viewer and see what logs show look for flexi or SAI. if nothing watch the clock, start the program or open your file right at 9pm for instance. then go back and look for 9pm log entries also, wouldn’t hurt to restart pc & open the program with a right click>run...

use A restore point. go back to yesterday, or the day before. or last month TURN OFFUPDATES until you are sure what is going on

it used to make sense to say, find a tv or stereo repair shop & ask them to do some testing , of the board, looking for an open or a short on the board (we used to do lots of that type of testing for people, YEARS AGO.) but these days it's like asking if there is a blacksmith's shop in your town.

windslits only determine WHERE it will tear

i've never had anything bad to say about a heidelberg

so, nothing lights on the large board above the one that is circled in the picture? i will look in the morning, if i have a similar service manual at the office. then i may have something more useful to say

i sent you a message 2 friends in the business close enough to be practical if you need to send or exchange a board just thinking ahead...

yes. i am doing this as we go. making a few assumptions.

the reason i asked, (having done a lot of this, over the years) is that getting a bad used part is not that unusual getting a used part with the same type of defect (or yielding the same result) is more unusual you could be plugging a good power supply into a bad system board IN A VERY QUIET...

green/yellow is "hot ground" for ac line voltage without looking at the machine, your "cold ground" (the one you won't get a shock when you touch it) might be a black wire, as well as the exterior metal surfaces of the machine [the ones that cabinet screws go into] damonca21 mentioned a green...

the "faint zapping noise" you describe is probably the 12v or 5v supply trying to start, loaded down by a short. when you power on, the main board is not generating a "power good signal

nothing against our member, i am sure he means well. would you buy that head on ebay? i would have to assume he was a scammer. reference our thread with adam edge add to that the fact it is an odd ball head reference

https://www.amazon.com/Alex-Tech-25ft-Tubing-Conduit/dp/B07TDGMDW4?ref_=ast_sto_dp a piece of heat shrink, or this would help

for sure you should seal it again. but it has been opened. problem is, you are a brand new member. no reason for people to believe you actually HAVE a printhead

Online labels.com

see if they have a support document for a clean install.

probably because some portion of it has been done in a different "developer kit" or whatever.

with no hint of what version, what operating system, how much free space on hdd, how much ram, you don't give enough info for even a good guess had it previously been working ok? did anything change?

i have been an amazon customer since 2003. (bought an ann coulter book) been a prime member since 2009 i think (bought a samsung color laser for home) i have been trying to find a computer or server memory purchase NOT IMMEDIATELY FOLLOWED BY A RETURN my point being in 21 years, i don't think...