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Are you a Fellers customer? Doesn’t have to be the printer, just supplies. If so, we can walk you through it

Where are you located? This is an SR not an SR Pro? That fuse is very easy to install

You blew the head fuse.

You’re running with no profile.

That is a very old version. The newer versions are assigned to techs with individual usernames and passwords. Mutoh can tell who is using it. Why do you need access to MSA? You only need to go into diagnostics mode to enter a head rank, not MSA

As a tech with Fellers, I highly recommend Jordan and the crew at at Solvent inkjet

That part is known in “Mutoh-speak” as the donut. If it falls off or gets lost or damaged, I’m told you can replace it with an extra large diameter pool noodle cut to size. Just make it fit the entire shaft length. If your donut is skewed, it probably has a broken retainer tab.

Many of the profiles for this printer have temps set too high. Drop them to 35, 38, 50. Also there is no issue whatsoever with running the head height at Low2

Other than debris stuck to the head, a bad wiper is the next likely. Think worn out windshield wiper.

That’s right. Buy the Chinese laminator instead of the American made one. Better yet, buy a Kala.

The table lifts up to load directly into the pressure rollers from the feed roller below but the EL has no option for a take up. You have to move up to the 54 or 62 Base to get that.

Mutoh instructed us that the lawyers go after the client but the client goes after the sign shop. Don’t let the client make you produce a non-compliant sign. Download the style sheet and show it to them. Make them sign off on it. Disability activists look for non-compliant signs.

The dividing line between automatic cleanings and Longstore is about two weeks. Any longer than that, Longstore makes more sense. In addition, no worries about power interruptions

Put it in Longstore mode: order 4 cleaner cartridges and replace the ink with cleaner. Then unplug it and walk away. Longstore is in the “Setup” menu. Just follow the instructions.

Hope not. Of course we bought DigiCut and Interwest

US is soft ink and UH is hard ink. For acrylic and glass you’d want UH

Can also be ink that has gotten into the ribbon cable connection. In essence, a short.

If this was a VerteLith issue, I’d say you had either chosen the wrong print environment or changed a setting in one. It’s definitely a software problem, but I’m totally unfamiliar with that RIP. Good luck.

It’s a timing issue. First check service level UniDi calibrations if the magenta is shifted

Then the rear/edge sensor calibration need to be done. Prior to that if possible, clean the rear sensor with a tech swab and a little 91% alcohol.