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  1. 1624x Media End

    The media is lifting off the preheater behind the pinch rollers. Try feeding slack off the front of the roll to create a loop. Be sure to maintain it, or your problem will reoccur
  2. VJ1617H Not printing anything

    There is a thread about a 1614 not printing anything. Basically the main board is the same. Look up that thread and you can read about a blown head fuse and where it’s located.
  3. 1614 nothing prints

    In my opinion, as a 40+ year tech, the only reliable places to buy Mutoh parts other than directly from Mutoh ( through B&H) is solventinjet or digiprint. And digiprint has had some issues lately according to customers
  4. 1614 nothing prints

    You may have blown the fuse again between head changes. It is VERY sensitive to board and cable connections. Recheck everything
  5. 1614 nothing prints

    In the electronics box underneath the main body
  6. 1614 nothing prints

    All VJs with the exception of the 1604 had replaceable nano fuses. The 1604 used pico fuses soldered to the board. Please see Mutoh Tech bulletin below. With the 1624, the fuses were labeled differently but the locations were mostly the same. See illustration attached. When purchasing...
  7. 1614 nothing prints

    The head fuse is a nano fuse located on the upper right corner of the main board behind the big black finned heat sinks. It is rated at 750ma. You have to pry it out of the socket to test it, but it sounds like the culprit. Depending on the model of printer, it is either F2 or F3.
  8. 1614 nothing prints

    If it’s absolutely nothing, you have a blown head fuse
  9. Discussion Mutoh 1624x

    Often the edge sensor gets ink on it. It is on the bottom of the carriage and reads across the black line. Clean it with 91% alcohol and a swab
  10. Discussion Mutoh 1624x

    See attached PDF
  11. Discussion Mutoh 1624x

    You need to recalibrate your rear edge sensor
  12. Mutoh 1624x no print nozzle check

    Reload your firmware
  13. Mutoh 1624x no print nozzle check

    Reload your firmware
  14. Mutoh 1624x no print nozzle check

    Reload your firmware
  15. Have Mutoch VJ 1324X Cannot Access the Self-Diagnosis Menu

    That IS the menu. Now scroll to Parameters and you’re good
  16. Mutoh 1324 does not print rich black

    In modern versions of Flexi you should always work on RGB
  17. Mutoh XPJ1641 won't pull ink into the head

    Just to let everyone know, Adam is a customer of ours (Fellers) who basically got hung out to dry by the regular Service contractor that the manufacturer uses— ahem. Despite what the tech told Adam, the manufacturer has no record of having talked with the tech, who replaced his head and left...
  18. Mutoh XPJ1641 won't pull ink into the head

    Menu item “clean before print” is mistakenly turned on.
  19. Mutoh XPJ1641 won't pull ink into the head

    first of all, try priming the dampers. You can do this by putting a little bit of cleaning solution in each camper with a small syringe. Be careful not to put too much pressure on the damper because the cellophane film on the outside can break. The next thing to check for is air leaks at the...
  20. 1324 VJ Bulk Ink system

    That indicates that you’re not pulling ink during cleanings. Either a dirty cap seal or a bad Maintenance Station
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