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Near the network port you will find an USB-Port. Put a downloaded firmware-file on an USB-Stick (nothing other than this file, the stick needs to be completely empty) and switch the printer off and on again (after a few seconds). It should start with an upgrade attempt. You will see the progress...

You know that the dithering of thermal transfer printers are different to inkjet printers? I do not know exactly what you mean with „white dots in the image“, but prints with 35 to 50 lines per inch will have a very „rough“ dithering, specially when printing CMYK instead of using spot color...

Are there really white dampers with transparent sides at an UV-Printer? Regularly a little bit air doesn‘t matter.

The name of the sensor is Opos, not Opus. If the head move to the left, will it reach the plastic guide which lowers the head, or will it stop without touching it? Could it be that you have removed the head for some reason, and have remounted it too low? If moving the head by hand (best with...

If you do standard cleanings, it will not pull much ink. Try powerful cleanings or Fill ink. In addition, you can open the cover and check the tubes if ink is running through them.

Sorry, no idea. If you can´t get one from a HP dealer, it will be difficult.

By the way: the printer is really outdated, not shure if the white ink upgrade is available new anymore. As far as I remember it have cost around 5000 to 6000 bucks.

The white ink option key looks similar, but is not the same as the ink chip. It needs to be set during upgrade one time into the slot of LC-ink, but then have to be removed. Do not buy a „used“ one. If one printer is upgraded with one chip, this chip is bound to that printer and will not...

No. It works job by job.

If the "sheets" are multiple different and identical jobs printed on a roll, the Summa OPOS BARCODE will help you automate that. The cutter will identify the cut jobs it needs automatically by reading a printed barcode, there are only a few buttons at the first job for starting the process. If...

If you cut sheets, perhaps multiple identical sheets, Summa has a sheet mode which will allow to cut multiple identical sheets easy and fast.

Should be on when opening the front cover. You can set it in the menu to always on, always off or automatic (on when opening the cover or start printing). Not shure about the position of that item in the menu (I think „settings“-submenu), but should be easy to find.

www.printfactory.cloud

@ Indecisive: If trying to send a cut file from Cutserver, with OPOS-CAM you have to start up Summa Cutter Control too because the driver of the camera is integrated in Summa Cutter Control (older S-Classes: camera control needs to be separately installed).

The PC600 do not have a network port. If you use some kind of print server you should give us the type or model otherwise no one could help you.

At first check the cable plugs on the mainboard, the ports are labeled by their real name (X-Motor, Y-Motor and so on). Be shure do not mix up the motor connectors, X is the motor/motors for the movement of the media, Y is the movement for the cutting head. There should be two connectors for X...

You can also boot up Summa/HP Cutter Control while pressing Shift-Key to enter service mode of the software. Then you will find additional buttons and you will be able to set machine type.

Immer gern

The message belongs to the position of the rollers, the cutter will not recognize if it is lowered or not. If you have set the roller to not lowering, you can press the enter-button, and the cutter will continue loading. But be shure that the middle roller is not lowered (lever on the back of...

The S160T (sold from 2005 to 2012) looks nearly the same as the S2 160T (sold since 2013), with the following main differences: S has a black and white touchscreen, S2 has a coloured one S has USB and serial interface, S2 has USB and LAN On the S2, it is possible to add additional middle pinch...