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I was doing a routine cleaning tonight andafter wiping the capping station rubber doeys with a foam tip I drop in 5 drops of cleaning fluid in each cap. The cyan and yellow just held the solution and it did not drain. I then let the head go backand then reopened and the liquid had been sucked...

I have a file that is only 11.5 x 17 inches it gors from a medium grey to a white. It was set up in photoshop and in Flexi it looks fine, but when we print it on the Mimaki jv3 ht egradient comes out as a series of sections changing colour rather than a smooth transition. How should I have a...

A customer brought me files for 8 banners 4' x 10' he saved them as a cdr file. I opened them and they are fine and at full size. I am trying to export them as a tif file at 300 dpi full size and 1:1 when I open the file in flexi it isabout 1/3 the size. How can I get it to send out size as

I really need a new monitor for my printer b ut is it really the monitor or the video card that will give me a better view of my graphics. For instance I really cannot detect light colours at all and they are basically white on screen.

How do I get my computer to stop loading certain programs at startup?Blackberry program really slows down the start up process and I always shut it as soon as it is on.

Just a dumb question. I must have accidentaly deleted the my computer icon off the desktop. Where do you go to create a new shortcut?

I have been receiving avg reminders in all my comps to upgrade to 8.5. I did on 2 of my comps, but on my computer that runs my printer it took several sessions of bit by bit downloads to finally get it up and running. Problem? It's in German now. I hope this is a legitimate upgrade and not...

I run Photoprint which is Flexi without all the cutting bells and whistles. Where can I change rgb photos to cmyk. I was pretty sure I had done it before but can't seem to find anywhere in my menus for it.

I have seen this occasionaly but not like this. I have found that in a lot of cases if using the take up reel (most of the time) that dark colours seem to get a modeled look later when I unroll them to work on them. In most cases it is not to bad and I figure that it is the paper winding up...

This problem started last week and although it does not happen all the time it is very annoying. I reply back to a client with prices and then I get an undeliverable message. I then have to go and cut and paste thier e-mail into a new message and then cut and paste the info and that one always...

I have been getting this all day. I have no idea if it is on my end although I have changed nothing to the account and both my desktop and my laptop get the same error message

I have no idea where it came from, but my laptop has been infected with a trojan horse. I knew something happened 2 nights ago when I was just sitting in Facebook, not even doing anything. The screen went wonky and the computer started to act weird. First thing I notice is that AVG has turned...

Not seen this but I know what it means. I guess it is obvious to me that my dealer is selling me old ink. Will the machine still print?

First job this morning a simple 50 decals. I come back into the office after they are cut and I see the roll is on the floor , right next to the machine. I look and it cut the wrong size squares and obviously way more than I set up. This is the second time I have seen this in the last couple of...

I need to find out something about this plotter. We have one and it is a workhorse. I recently moved the machine about 6 feet in our production office and now in the morning when we start it up, the rollers keep going and it doesn't seem to be able to detect any vinyl. I can see the light...

My computer I use for my Edge is about all I use it for and it is networked so we can access info off of the others. It also has access to the internet. Lately my Omega software just seems to crawl. If I send a job to output it can take minutes before the screen opens and then to select...

nevermind lol

This morning it seems the old clunker I use to run my edge software is dead. I was wondering could I run the edge off of my laptop although I have Omega 1.5...curious about a couple things. Will it work on XP? and I am pretty sure it runs through a paralel port. I am not sure, but I don't think...

flash drive keeps asking if I want to reformat? I know there are files on the device, just can't seem to explore it to find them, instead I keep getting that message. Last person to put a file on came from a mac,could that be the issue?

I never run my machine at this resolution and decided to do some in house decals using it to see the difference. First off I am amazed at how fast it prints. Hard to tell at this point how different it looks from 720 x 720 8 pass with this size but I was curious how you run your machines and...