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Yes, paper towels are terrible, they practically dissolve on the rough metal. I clean mine with a flannel, damp (with alcohol 50 - 70% if you like) and a bit of neutral detergent if necessary. If it's new, soak it with water and detergent for 2 days before using for better results.

Hey netsol thank you so much for your advice. I'm still thinking things through and will make a decision next week. Yes, you're right, but I mean they don't even tell us about the repair possibility. I wouldn't expect the mimaki guy to fix the board, but at least they could have told me I had...

Hello there netsol Tipgypsy 2B MikePatterson Update on this case: The non official Mimaki tech came here, he removed the printhead and said it can't be recovered, as expected. Then we turned the machine on (system hault error was gone) and got [head room 12b] error, which is normal according...

Thank you Tipgypsy and netsol ...things are going so wrong that I decided not to touch it anymore, so, I didn't remove the head to clean. It's been more than 24h since the accident, the damage was done already, even when I thought it couldn't get worse, it just got because I left the machine...

netsol I already cleaned all that I could, see the photo. Should I remove the head to clean better between the metal parts? Can I make things worse? It's turned off now... I don't know how I was so stupid to leave the machine power on after this, I've been making the worst decisions lately :(...

Well, right after the Error 187 HDC SLEW RATE, I got System Hault error. Guess it's the end for me. I didn't have the money to replace the printhead, let alone other parts... it will be the price of a brand new machine. Thank you all. Now, please, can someone give advice on how to get rid of...

In the morning machine was recognizing media and doing test print. Now I tried another test print, it recognized the media, then when it was supposed to print the test print, I got a long beep and Error 187 HDC SLEW RATE... It's an electrical problem, right? Any chance of recovering the machine...

Yes MikePatterson it's an 8 color head, but since 2 lines were missing, I did something to obstruct 2 other lines and work with only 4. It's not printing at all, there were a few black nozzles right after the accident, but after the fill up ink, there's nothing, zero! :( I had a problem with...

Hi there! My printhead was not good, only 4 lines working but it was going on, until I have this huge accident today: the yellow hose came out the damper during printing process and spilled ink all over the machine... I left the room for only 5 minutes and this disaster happened. I disconnected...

I don't have any of those manuals, but maybe you can find it here at Sign in China. They have many service manuals, of several brands and models

Hi iPrintStuff , thank you for your reply. Yes, you're right in a general sense, I used to outsource the production before buying this machine in 2018. And from the financial point of view, that's the right thing to do when you're not selling well, like I was in 2019, but back in 2018, sales...

Hi Joe House , thank you for all your help and for sharing you experience and knowledge, it is precious for me and I'm sure your reply may help lots of people here. I like original ink too, SS21 smells good and has incredible pigmentation, maybe I couldn't keep running with 2 lines missing and...

Are you sure this issues are due to the poor quality of inks? If so, maybe you should ask them to replace it again, no matter if it's not on warranty anymore, and change to SS21 ink (mild solvent). Last one was replaced in march, that's not fair, guess you have a good chance of winning the case

Hi Joe House, thank you so much for your thoughtful reply. You sure gave me a clue to find out what went wrong. As for the questions to consider: 1) I didn't used to print much, about 20 feet a day, sometimes more, but last year was the worst ever, machine would stay sometimes 4 days idle. This...

It's really curious... happened something like this with me: magenta line disappeared and two months later it was cyan line, in that exact order. Tech said it's probably internal damage in the printhead, that's making it lose internal pressure. Hope it's not your case. Following up

Hi there! After only 2 years of buying a brand new machine (CJV150), I'll need to replace the printhead, apparently, there's some internal damage that got 2 entire lines missing and no tech can solve this issue. For what I've been learning, 2 years of lifetime is too short for this part. And...

Hey netsol , thanks for asking, but no, I'm still strugling to keep printing with 1 magenta and 1 cyan line missing. Cap was replaced but the lines are still missing. I couldn't afford a new printhead back then, let alone now during this pandemic and considering that here in Brazil we have the...

I once asked a tech if he could clean my encoder strip and he took a look at it and said to me it was not dirty, so I'd better leave it alone, because it's very sensible and even a small scratch when cleaning it, could cause the carriage to lose its way and stop functioning properly. So nawor...

Wow, that's good. And what ink do you use iPrintStuff , so I can learn more about it?

Yes, you guessed right, still, I'd like to use every drop of ink :D Not only to save money, but also to generate less waste. I never thought about using third party inks before, but actually I'll start considering this possibility, since using one of the most expensive Mimaki inks, I have my...