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I did not complain about companies selling out. Just a Fact . I do not see a future for a service company that buys items , marks them up and resells them. I make 99% of my signs and can personally guarantee my work . I charge full price. Personally I have no interest in selling my items to...

What I must remember is that my personal customer service can not be replaced by someone who does not offer it. My business approach will last as long as I give good customer service. No the sky is not falling !

Hmmm. Are some. In our business, Sell Outs ? If Amazon can sell for half of our prices and they order from several sign companies. Are the sign companies selling to Anazon for 25% of standard prices and pushing to cut quality corners for fast turn around ? I dont lower my price on small...

I put work order clips on hooks in front of my work area /desk . When people ask me how long? Can I pick it. Up un an hour. I just point to the hooks with orders and say I'm a week out, right now. With that visual assist, they say ok here is the deposit .

I had a customer who wanted a 10 ft banner made. He said What......? I can get it for half your price online .

How do you feel about when the customer says Sure... anyone can put on a Decal or Sticker. The word seems cheap.

I have found that if a customer spends a lit of time on the design, they will be difficult on finished product too. They will find Something that is not right in their eyes.

Yesterday I sold 2 ready to install items. I avoid the words cash n carry , sticker , decal . It's usually a waste of time when in the first minute of the conversation a customer tells me what the price is for a sticker on the internet from A H Kim company. I usually WANT to say, there is the...

What about temperature it is applied? I am not asking for help. This a discussion for others also. I have only had 2% with any problems. I aim for 100 % success.

I had 2 Grandmas and 2 Grandpas .they each would have yelled at me if I separated them as maternal and paternal .

Zero . Prove it ....

I will be sitting on the edge of my seat waiting for this reply . I can not believe the complications in placing simple orders. Sales reps and companies are so variable on price. I have this weeks order for blank material . Same products. 3 prices 1000.00 1257.00 and 1310.00. Then Just...

Or in other words , do you do the work or just resell someone else's work ?

In my shop, every customer gets the time they deserve and need to make their choice. I do not need to stay with them as they view hundreds of fonts. They can choose what they want. I have Never had a Nobody Business Customer. Every customer is making an investment in their business.

Why are there so many fonts ? So many are so close to each other . Do some really matter to the customer ?

in the state I am in now. He is Very Loved. I have not seen ONE Fiden sign or one Fiden Fan !

Great discussion and actually productive discussion.

That is a very interesting statement. You must have some type of plan for yourself. Please share more on that specific plan. Are you and your family planning on leaving ths USA , If someone is Re Elected ? Sell all your property Quit your job. , close your business ( if you own one ) ...

I had a race car owner who wanted to change his number only on the car today. He said you have a month to do cut vinyl for my new number. He will apply. This reminded me if the last customer(a year ago) that had a mini race car last year. A few numbers he would apply. With a shadow. I said...

I just tell the customer the honest truth, in a way I would hope they understand. From october 1st to march 31st we are on a 12 hour a day production schedule. Every order is done in the order it was approved for production. If you want overtime production we can do that at the overtime rate...