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  1. Oldest vehicle you have wrapped.

    The oldest wrap we've done is a "Volkswagen Thing" from the 60's or 70's (I'm not sure- I didn't handle this account.) (I know our installer had to give it a lot of TLC.!)
  2. Dale and his Idea

    Dale's BS is the best equipment any new or old sign shop should have on-hand. One of the first techniques we train our new employees on is (you guessed-it) the Big Squeegee (we have 2 different sizes.) EVERY TIME I use one of our BS's, I always say "TAAAAA DAAAAAA" "Look.... No Bubbles!"
  3. any quick books experts out here?

    QuickBooks offers certifications for their programs nation-wide. If you google "quickbooks certified representative" or a combination of these words, you'll more than likely find a QB "expert" in your area. But be careful, as the certification is only as good as the person paying for the...
  4. Wall vinyl, Can you use rtape for this type and what's the best way to do this job

    When applying to interior or exterior walls, you have to be REALLY careful about the substrate. Our rep from Montroy recently told me about a "stress kit" to determine the best vinyl to apply to any surface. It's apparently a 3M test kit that helps with determining the best vinyl to apply to...
  5. Vinyl for water bottles

    Although we've successfully placed printed vinyl onto several water bottles (ran them through the dish washer 10's of times with no problem,) I still wouldn't sell or recommend this for clients. We use several vendors for screen printing (or whatever imprint method they use) for our ASI type...
  6. Salesperson Compensation

    After 17 years experience recruiting, training, and (trying to) manage sales people, we think we've finally come up with the best solution: 100% commission. We've tried EVERY combination of incentives from low base to high base, no benefits to total benefits, contract to full employee. But...
  7. news letters and specials

    We run occasional monthly emails, but have not hit a "home run" by any means. I think our industry is timed to "need now." This is great because you don't need to run any discounts. Our next monthly email is going to be a "tips" email about marketing, with no "special." The email tag line is...
  8. Firing a customer....Mixed emotions.

    We "walk the line" everyday with clients. Part of our CRAZY occupation is dealing with people who are totally NUTS. They are. And we are (most of time) NUTS too! If you really want to try to make sense of this, buy a copy of the "E-Myth Why Most Businesses Fail, and What to do about it" by...
  9. I can guarantee you a pop hit in 4 chords

    Wow, that was an incredible video! Chris
  10. reflective & water application

    We used to try wet apps, but after using the "big squeegee" and purchasing a 40 inch cold lam, we've NEVER done another wet app. NONE. If you're still trying wet apps, you may consider that you have not learned how to apply the proper vinyl on the proper media/substrate. Wet apps don't work...
  11. New Logo Design

    We have a GREAT design person who does all our wraps (www.tsunamiwraps.com) if you want to see a few examples. We go to Jast at www.Finepointgraphic.com for all our vehicle work. He rocks. We're updating our website (www.tsunamiwraps.com) and are charging a 50% fee if clients insist on giving...
  12. Quick Books or Peachtree

    Quick Books. We've had accountants in the past try to steer us to Peach Tree, but QB is the hands-on winner everytime for basic and somewhat advanced finance. (of course, PLEASE talk with your accountant and tax people on this matter, but most accounting firms understand the basic needs of...
  13. Do you leave your printer on 24/7?

    We've owned the 48" VJ since mid-2008. NEVER left it on over the weekends. Have cleaned out the valves when closing down for more than 4 days. But have never had problems. I think, from my experience, as long as you start it and clean it every 3 or 4 days, you should be fine. More than 3 or...
  14. Thinking outside the "sign box"

    Thanks for all the great response! (sorry about the "polling comment.") I thought I was starting a normal thread. The only way we've survived and grown in Hawaii (the Big Island) is by offering everything we could for our clients. While this caused havoc in our production area, it kept us...
  15. So what is your hobby

    When we're not making signs, we're making signs! Just kidding. Honestly, we try to hit one of the beaches here in Hawaii, but even while I'm at the beach, I'm trying to 'systemize" my business so that I hopefully don't have to be making the signs when I'm 80 (not to far off!) thanks, Chris
  16. How do you contour cut a raster image?

    You can't cut a rastor image. It must be converted or re-designed as a vector or ai file. thanks, Chris
  17. Thinking outside the "sign box"

    Can anyone help me with ideas about "thinking outside the box" with current customers? We've diversified into several other areas (digital copies, id badges, fundraising, mailings) that have helped us build a much better residual revenue base. It seemed to me that once you get a customer, why...
  18. why can't business cards be glossy

    We normally encourage clients to go with a gloss front, matte back (so they can write on the reverse.) This seems to work about 90% of the time. We also acquired a couple plastic card printers to be able to offer plastic card business cards to clients (we sell quite a few orders.) But in...
  19. what laminate for big squeegee?

    We apply all kinds of ov's with Dale's product. It depends on the media/substrate and the conditions. We have a nice cold/hot-lam, but use Dale's BS for jobs wider than 40" (our limit.) We usually use a glossy laminate for most of our regular printed vinyl, and if it's a wrap or window perf...
  20. Latest Wrap install

    Great Wrap! Good job! Chris
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