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  1. Deposit Received, Customer Cancelling.

    I've never been in quite the same situation but I have imagined it might come up one day so I do 'coverage mocks' so the customer can visualise the coverage and I've got something to reference back to if the size changes dramatically. I use the same drawing to calculate my materials usage for...
  2. Looking to buy new printer opinions?

    I've used Rolands for 6 years and still have 2 XC540s but love my L26500. It gets 75% of my printing volume as it can be used right off the printer, no vinyl tackiness or softness, no ink drop-outs, runs reliably unattended, prints on a wider range of media, and more. My opinion is that if...
  3. Deposit, deposit....

    Just let them know that if their purchasing system doesn't allow them to pay deposits that they're welcome to pay the full amount now. Alternatively for national clients with rigid systems I'll do 2 invoices - eg one for design and materials for 1/2 the total amount, another for manufacture and...
  4. Fair Price or Rip Off?

    Thanks for the pointers Gino, did you go to the Enron school of accounting? I wasn't aware that business doesn't close for lunch, do you have a newsletter I could subscribe to for more such valuable information? Perhaps you should be concerned with semantics because you state "cost of...
  5. lightbox and vinyl ???

    Opaque vinyl is fine in this instance because at night you only want light coming through the lettering. Avery 5500 series black is opaque anyway. Eg. (not my sign)
  6. Fair Price or Rip Off?

    Sorry to leave you hanging, you're all just running 14-17 hours behind :p I didn't mean to make this a semantic debate, I just wanted to point out that comments like "I can buy B-Bond single side for $34.00 a sheet and direct print them in ten minutes time for each one on our flat bed. $1,500 -...
  7. Flatbed Printing on ACM (aluminum composites)

    I've got the same problem, I laminate ACP the majority of the time but I can't print full bleed and laminate as it will just pull ink off the board. I've tried numerous brands including "digital" ACP panels but found no difference. I've been trying to get a CN879A HP PT60 primer from suppliers...
  8. Fair Price or Rip Off?

    I find it odd that people are quoting "profit" figures on materials alone, do you not have overheads and machinery to also pay off? It costs me $650/hr to have shop open, I'd have to consider our customer history, current workload, potential opportunity cost as to whether I'd do the job. I'd...
  9. Off Gassing - recommendations

    We also experienced problems over the years from not sufficiently degassing wraps and perforated film. Issues included difficulty in repositioning film, adhesion in deep recesses, and curling from cut edges. We would aim to degas perf and wraps for at least 3 days, and 12 hours for flat signs...
  10. Ron Mueck Sculptures

    I saw his exhibition in 2010, the detail and realism was amazing.
  11. Looking to buy a flat bed

    I had only ever owned Rolands up until the time I purchased an FB500 mid last year, but I didn't feel that pinch rollers were an ideal method of feeding for a flatbed, it had to be true flatbed or vacuum belt for me. I don't think it can do edge-to-edge printing either.
  12. Vehicle Quoting/Artwork

    If you have a showcase of previous vehicles then you can let them know what sort of $$ they're looking at for varying amounts of coverage on a similar vehicle. The artwork requirements might vary a little but that'll only affect the price +- a few hundred dollars. Something along the lines of...
  13. UV Inks

    I haven't had my UV and latex printers for long enough to give a long-term comparison to my solvents, but for HP FB500/700 flatbed UV printers: "Image permanence estimate by HP Image Permanence Lab. Display permanence tested August 2010 according to SAE J2527 using HP FB250 and FB251 Scitex...
  14. Job ticketing / work queue recommendations

    I purchased KiM a few years ago and threw 10k in the bin. I consider myself to be fairly tech-savvy and have taught myself to use an array of programs, but found that KiM wasn't intuitive or user-friendly. If I couldn't use it then there was no way my staff could. Now a happy SignVOX customer.
  15. 4th RIP in a year! Is Caldera the answer?

    Unlikely, it's a new computer with Intel i5-3570, 16GB RAM, SSD HDD, Win 7 Pro, etc. Does anyone have answers to the 3 questions above?
  16. Someone stole my design

    We're probably the only shop in our region out of 30 or so companies that charges separately for artwork and requires a deposit before commencing, but we're also the only shop with dedicated, qualified graphic designers. Since we've implemented these policies we've grown considerably, we're...
  17. Gloss or matte, what's your standard?

    My preference is gloss for rigid substrates and stickers, and matte for anything flexible, eg. banners, posters and pull-up banner stands. We really don't get asked for matte at all here.
  18. 4th RIP in a year! Is Caldera the answer?

    I don't think 'satisfaction' comes into it. I've never had a problem with any other software of any sort, even Versaworks did me for many years as basic as it is. Do you really think the fundamental problems above and the others I've listed in previous topics are acceptable for any full release...
  19. 4th RIP in a year! Is Caldera the answer?

    1. Versaworks 2. Pixelblaster 3. Photoprint 4. ? Caldera I've briefly discussed my RIP problems here before since purchasing a HP FB500 flatbed UV and HP L26500 to work alongside my existing XC540s. Naturally Versaworks wasn't going to operate the new printers, Pixelblaster that was implemented...
  20. What is your company workflow is like ?

    A graphic designer will keep your standard of work high, but find one that's also willing to assist with customer contact. Instead of handing the job back to the receptionist for proofs, have them deal direct with the customer so that changes aren't "lost in transit". A system like Signvox can...
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