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I leave my s80600 on all the time and always keep the media in it. The roller marks go away and I've never had a problem with them. You can't turn the printer off as it needs to remain on to do the ink cycling and automated cleaning.

In Document Setup, next to the "Preset" option, there's a "Custom..." button. Click that and in the window that opens, make sure "Convert All Strokes to Outlines" isn't checked. I use stroked paths for cut lines 100% of the time for both my Roland SP300V and my Graphtec FC9000 and the only...

I bought some of this tape to hold my screen printing transparencies to my screens, but I found that using it to cover the registration marks on holographic media helps my Graphtec read the marks. It might be worth a try: https://www.amazon.com/gp/product/B016XTHB0I Essentially, it turns the...

In illustrator, make sure in the document settings you're not converting strokes to outlines.

I tried using the segmented registration marks before and couldn't getting them to work going in the direction I would need them to, either through Onyx or directly in Cutting Master. I'll look into it again though. I'm pretty certain it's the printer. I printed the exact same file that I had...

Okay, so my new printer arrived Friday. This was supposed to be white-glove, but they only sent two guys to deliver it and they had no idea how to assemble it, so I had to spend several hours unpacking and assembling the new printer. Once the old printer was removed and the new printer had the...

He told me that they would need to put the whole assembly on some sort of laser alignment jig in order to properly repair it. My new printer should be arriving tomorrow. I'll post an update once it's installed and printing.

The technician took measurements and there's a bow in the rails that the print head travels on. It's not something they can fix in the field.

For the sake of anyone searching for this in the future, I responded to tudouqiezi's question in my other thread.

What I did was to print out a file that had long, horizontal lines. When I hold a straight edge to the lines, the small and gradual bow is visible along the line of the straight edge. In my case, the printer is bowing exactly in the middle of 60" media and happens regardless of the media type...

Not yet. A week after the tech visited the first time, I received a call from Epson to take a survey on my repair service. I clarified with the rep that there was no repair done and was told my printer was unrepairable. That their system should show that. She said there was no such...

I figure out material cost, apply a multiplier to that, add in labor cost per hour (I charge differently for design, labor and installation) and then add any profit I want to make. It's also going to depend on your location and competition. You also have to keep in mind how much overhead you...

Just an update for anyone following this. The independent tech that Epson sent out was here earlier today. He verified the problem and believes it's an issue from assembly that they cannot fix in the field. I'll probably have to wait for an official Epson tech to visit my site to verify, but...

To be fair, Grimco was responsive and did take steps to help figure out the problem and the support tech I was working with has continued to check in asking if my problem has been fixed. If the technician I spoke with the other day is correct, this is a very unusual problem that they may have...

Here's an update for anyone following this. Epson finally conceded the fact that a technician was needed. I got a call from the technician and after answering some of his questions, he said what I was describing shouldn't be physically possible. He also said he was backed up over a week, so...

I thought I was having issues with my Graphtec FC9000 as well, the exact same problem you're having. Turns out, after printing the exact same file on another printer and having that printer's print cut perfectly, that it's my Epson s80600 that's warping the prints. I've also proven this by...

Forgot to answer your question. There is no discernable difference in the print quality in the middle vs the edges. Without the cuts, you'd never realize anything was wrong.

Thanks for the suggestion. I tried it but it didn't make any difference. I've wasted another 10 feet of vinyl today jumping through more hoops given to me by Epson support. It doesn't appear to be happening on my Sihl paper, but I can't run that through the cutter to be sure.

Yeah, I'm trying to get an Epson tech in to fix it, but they seem reluctant to send someone. I'm going to keep trying.

Yes, I get the same result from CM4 and CM5. It's not the Graphtec and it's not the files. The exact same files printed on my Roland SP300V cut perfectly.