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Is it possible your customer neglected to mention $250 in shipping charges?

There's something about people looking for free plaques that just irritate me. I always imagine at the award ceremony - "As a token of our great appreciation for all your accomplishments, here's something that cost nothing and required no effort on our part."

If a food photo isn't perfectly staged with perfect coloring it looks completely unappetizing in print, even more so enlarged to banner size. I'll do everything possible to convince my customers to keep pictures of food off their banners.

Person from some fundraising event looking for free plaques for the sponsors - "You could make one for yourself."

What you are describing has been such a persistent problem with my Envision, I've gotten into the habit off adding extra cut lines just in the shallow spots. Do a test cut and find the areas that don't cut well, then draw some extra cut lines over just those spots. I've brought the envision...

Try your local Chamber or Commerce. If your town's CoC doesn't seem very active, check out the surrounding towns. In my area, the average annual dues are around $250/year. The catch is that you have to get involved. It can get discouraging when you start to see the same collection of bankers...