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  1. issue with printing this gradient

    Raster file formats (such as TIF or JPG) would be less prone to misinterpreting the gradient in the RIP. I am assuming that you have taken the step of opening the raster file*same on that is being printed) back in PS after creating it, to verify that the defect isn't file-based, correct...
  2. HP latex 310 Print Quality? Grainy?

    Hi Kelly, The photos in your last post are of various calibration test plots, including printhead alignment and color calibration plots. It is not atypical to have some amount of ink bleed or coalescence in the Printhead alignment test plot, but it should not be evident in the color calibration...
  3. ICC profile 310

    Are you looking for the Media Preset for that media, or strictly the ICC component? The ICC will be included in the overall media preset. Here is the link to the HP Media Solutions Locator: https://ssl.www8.hp.com/us/en/campaigns/2013/ga/MediaLocator/home.html As you can see, there is a...
  4. HP latex 310 Print Quality? Grainy?

    Again, this is a potential problem. Media Presets are built for a specific pass count(s), you should never change the pass count to one that the Preset has not been built for, without creating an entirely new print mode from scratch, at the desired pass count. On the HP Latex 360/ 370 that...
  5. HP latex 310 Print Quality? Grainy?

    For these tests, I am suggesting that you download and install a complete Media Profile, for the 300 series, these are typically packaged in the OMS file format. The OMS file should include everything needed to print on the media, inside one or more Print Modes. This would include the ICC...
  6. HP latex 310 Print Quality? Grainy?

    The short answer is that no, you should not be seeing grainy output with the HP Latex printers. Without having all of the information that may be needed to troubleshoot this, here are some initial thoughts: a) Make sure that the firmware is current - that means version 00.06.02.12 as of...
  7. lime green CMYK value in flexisign?

    +1 Make sure that your RIP is recognizing the spot Pantone color, and color replacements are enabled in the RIP. Paul
  8. Buying a 360

    Loading procedures for the HP Latex printers are significantly different than for other brands of outdoor-durable printers, which typically have a rear-to-front print path. The HP Latex machines all use a front-to-front paper path which can be a challenge for some who are used to the...
  9. New Firmware for Latex 300 Series

    HP has released a new firmware update for the Latex 300 Series printers. The new update is fw version 00.06.02.12. It is released this week, but it may not yet be available using the printer-direct update servers. Paul
  10. Flexi Color correction ?

    Flexi's 'Color Correction' setting enables or disables the use of ICC-based color management. When Color Correction is enabled, the ICC profile will adjust the build values for colors when printing. When disabled, output colors are not adjusted by the ICC profile. Paul
  11. L310 Suddently printing poorly

    There are a total of six (6) heads in the Latex 300 series printers: 1. Optimizer 2. Light Cyan / Light Magenta 3. Cyan / Black 4. Cyan / Black 5. Magenta / Yellow 6. Magenta / Yellow All six printheads need to be installed, aligned, and functioning properly in order for the printer...
  12. Banner Tape and Grommets- How Do You Mark Where They Go?

    Several RIPs now offer trim marks and grommet marks which are added to the design file by the RIP. Caldera, SAi, and Onyx all offer these features in their latest respective versions (there may be others as well that I am unaware of). Paul
  13. hp l25500 will not print nice blues or greens

    All right, now we're getting somewhere. The samples that have color management disabled are a lot more saturated than the ones with it on. This looks to be the case with both vector and raster data sets, with the Photoshop files being raster and the original PDF vector. To an extent this is...
  14. hp l25500 will not print nice blues or greens

    I do not intend to say that you need to invest any money into getting this fixed. The RIP that you have (Onyx Postershop 10.1) drives the printer that you have (L25500) just fine, so there should be no need to upgrade the RIP to ProductionHouse. The L25500 has an i1 measurement device...
  15. L310 Suddently printing poorly

    The Printer Info document is built through the EWS browser interface, and is typically not printed on the Latex printer. It is frequently used by telephone support staff to help diagnose the root cause of issues. Paul
  16. L310 Suddently printing poorly

    If you spoke with HP support, you probably learned that the 79.04 error is the printers equivalent to a blue screen in Windows, it is essentially an undefined error. Some percentage of the time, these errors are related to I/O and network settings, or conflicts with Anti-virus or similar...
  17. hp l25500 will not print nice blues or greens

    Proper implementation of ICC based color management is predicated on a range os settings and device profiles that are very representative of the baseline behaviors of your devices while they are in a calibrated and repeatable state. I would begin by loading the printer with fresh media...
  18. hp l25500 will not print nice blues or greens

    OK, the point of this test is to point us in the right direction to further proceed. Based on these findings, I would say that the issue is more likely related to the RIP and potentially the media profiles that are being used, as opposed to a fault with the printer itself.
  19. hp l25500 will not print nice blues or greens

    The place to start is to disable color management for a CMYK-based job such as the file that is attached. It is important that you turn off all color management in the Preflight module (see attached image). The purpose of this test is to isolate whether your issue is Printer based or RIP /...
  20. hp l25500 will not print nice blues or greens

    In order to help, I would need more information. Which RIP are you using to drive the printer? It certainly sounds like the RIP + Media Profile is at the heart of your issue. Are you using a media profile that has been published by HP, using their Media Solutions Locator? Here is a link...
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