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I don't believe there's a way to print out the shot counts. I've always used the peck report. You can get the CoPeck tool here: http://support.rolanddga.com/Docs/Documents/departments/Technical%20Services/Downloads/CoPeckInstaller%20v7.3.0.zip along with the instructions here...

Talking colors in a chat forum is difficult to make clear. The "Pure solid black" he's seeking seems to be a somewhat contradictory statement to me. Pure black would be a single channel black, with the solid black quality would be accomplished better by a rich black 4 color mixture. Some...

We're referring to the print/cut registration marks here, not color registration marks. The printer only uses black so there are no blurry edges in the case of print head alignment problems.

The reg marks are printed using black only. BK21A is black only - give that a try. Better yet, print out the entire Roland Color Library Chart and pick the one you like best.

Ouch! I guess he has a huge workload this week too. Try the firmware update - that's an end user type of thing to do, and it's probably the first thing the tech will try if you don't do it. Good Luck

Other than some missing nozzles, which wouldn't make prints any darker, and your feed adjustment needs to be increased, the nozzle test looks pretty good.

The 0380 error means that the printer doesn't think that the damper is filling when it should be. [Edit - the 0002 indicates that the error is on the Magenta channel] This could be as simple as the needle not puncturing the ink bag properly or the ink bag is empty and the empty sensor isn't...

Press Function > Cleaning > Test Print Try unplugging and firmware upgrade. Without the code, I can't really provide any better direction on how to proceed though.

Yikes! What were the numbers on the Service Call Error? How does your nozzle test look? Also, when you turn it off for an error, you should turn it off in back as well as in front. I recommend that you unplug for about 5 minutes as well to make sure that all of the power has drained out of...

I forget where the break even point is on this, but I think you need to be running 10,000 SF per month for this to pay off the higher cost of the printer.

Great Idea! Some of us do it Gino. It makes for a better customer experience the less we have to tinker with the machine when we bring it in and it gives us more time for training if we don't have to assemble it and ink it up. For the most part they work out of the box, but we get a chance to...

Sorry Kelsey, I just noticed the model is in the title. As hummboxx said, it could be a few things. If this is new, get with the dealer and have them make it right. If this is used, I would start with the regular maintenance - cleaning the head and cap top, replace the maintenance station.

The machine has been announced, but not yet shipping. So I haven't been able to get hands on. What I share below is just what I've been told. Material printed on needs to be at least 50% cotton. Small footprint: 15.7” (W) x 29.9” (D). 5 minutes to produce a cured product. It ships via...

We really need more info to be of any help. What printer is it? What is the history - new/ used? how long has it been idle? repairs done to the printer? What inks? - Lot's of missing info here.

If your blade holder is 5 years old, it could be worn out, or like pjfmeister said, debris inside it or a chipped blade.

The classified section is for shops looking to unload equipment that they no longer use. If you're in the business of selling used equipment though, you'll have to get a merchant member subscription. It's a cost of doing business. The owners of this and other sites have expenses to cover and...

I just PM'd you.

I'd start with a new blade holder then. Also, realize that this is an old plotter as plotters go. There may be other parts that are wearing out.

Does your carriage wobble? Also, how old is the blade holder? Those two things are what I see most. Good Luck

Get the Gerber USB to Parallel cable. Anytime I have a customer getting com errors to their Edge, we change them to this cable and problems go away. Good Luck