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I've had problems setting up the printer if the clock is not set to the correct time. Check your date and time settings.

It's a know issue with high quality paint that's designed to wash off accidents by toddlers with markers. The paint dries with a film that resists "stuff" adhering to it. Great for families with rug rats. Not so great if you want "stuff" to stick. I hadn't heard of Guardz before, but that...

I don't have a link to the tech bulletin from HP, but I read one addressing this issue and they found that more time after being laminated, before application, is supposed to increase the bond between the laminate and the adhesive. It's a great selling point that you can laminate right after...

Great point player. Also, you should be reaching under and cleaning the wiper scraper with a wet swab when you do your weekly maintenance cleaning. This should be enough to keep it from building up, but you should also do a close inspection when you replace the wipers every 6 months or so...

Likewise, Clear Focus can't profile every printer either.

Do you have a Gigabit network? Hub, cables, etc. all properly configured for gigabit connectivity? If you're running both from one computer, does it have enough horse power? Onyx recommends a separate NIC for each printer plus another one for normal network traffic. The product brochure...

Are you using sealed cartridges or a bulk system? I've seen dye sub inks in bulk systems start to mold, which will clog a head really fast and get worse with cleaning as you're pulling more mold into the dampers and head. Sealed cartridges don't allow air into the system, so have this...

What version of flexi do you have? Sent from my SM-G955U using Tapatalk

Make sure that you're not converting strokes to outlines. Sent from my SM-G955U using Tapatalk

When i do it, i always recommend replacing the cable, the guides and the cut carriage board, but if you replace the board, you'll need to calibrate the crop mark sensor. The board is probably not necessary, but that way, we've covered all the basesand it has to come out to replace the...

The is always going to be some slack. It's a rolling loop. As RJ pointed out though, it needs to be the correct amount of slack and it takes some time to get it dialed in. If it's been caught on something, you'll need to replace the ribbon cable add well as the plastic guides. Then dial it...

Zoom in on the right side of the black nozzles. There are about 5 nozzles missing at the bottom, which would create the gap in the test boxes. And no, i think it's the muffler bearings or turn signal fluid that's the real problem here. -lol Sent from my SM-G955U using Tapatalk

It looks to me like the bottom of his black nozzles are missing. This would cause the fed calibration test print to be a poor reference. I would try using the nozzle test print as a guide or get the black nozzles firing properly and then do calibrations. Also it could be a feed encoder...

Check with the plotter doctor. Sent from my SM-G955U using Tapatalk

Try the limit position calibration, clean the encoder strip, check the pinch wheel sensor in sensor check mode, also check the front and rear paper sensors. Does it do it with all widths of media I know what you mean. I've made those long trips only to find that it's operator error. Let us...

Actually the XJ senses the edges of the media and the VG senses the pinch wheels. Sent from my SM-G955U using Tapatalk

You'll need a USB to serial adapter - this will give you a serial port. Then you'll also need a Graphtec 9 pint to 25 pin serial cable. With serial port connections, you don't need a driver for the plotter, you just need to know the correct serial port settings - and they need to match on the...

This is probably a 0400 error (and as Dominick points out, all digits matter in error codes). Turn the power off and clean the print heads and cap tops manually. 0400 means that the cleaning pump runs for a certain amount of time in which it expects the damper full sensor to indicate that it is...

You could also try another profile that would put down less ink. Also, switch to a slower print mode to give the vinyl more time over the dryer would help as well.

Rent a forklift for half a day Sent from my SM-G955U using Tapatalk