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Hi WeFixPrinters
Thanks for the suggestions. We tried a new magenta ink cartridge and the problem solved. It is the cartridge issue not the damper or pump cap.
Thanks again
Jeff
Hi Everyone
I thought it's damper issue. so I replaced the damper kits. and still runs the same problem in which Magenta ink disappear after half print.
if anyone have any ideas what part of printer need to replace or fix I really appreciate
Thanks
Jeff
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