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The felts are presoaked,(I did many SMK3) The reservoir on the right isn't. For the felts on the back, they even include gloves, so you don't get the oil on your hands.

Look at the trailing cables(one for power, one for data) going to the print carriage. At a certain age (scan cycles), this cable starts to fray(if you see the shielding through the insulation, replace it)... inspect it.

Both printer-cutters can do that.

Is Skycut some Chinese copycat cutter? What software do you use? I had a case many years ago with a brand cutter, where I needed to decide if the curves are sent as short straight vectors or circle segments.(both is possible in HP-GL) If the software send straight vectors, how short do they need...

The lubricating felts are presoaked with oil. 3 in 1 is perfect.

Sometimes, the ink in the big cartridge and/or the intermediate tanks get demixed. Especially when your ink sat too long. I saw such issues after the COVID time. You can try to shake your inks. Sometimes we needed to replace them.

When I checked the installation document for the PC60 (predecessor of the PC600), it showed how to install the printer driver on Win3.1/95 and NT...

Well, it's either hours of your time to find some ancient software, that only runs on Win3.1 and takes hours to install ant train your customer, or you "donate" some cash to make it easier for everyone

Depending on what your "customers" intend to do with it, it's probably easier to buy a sign software(under 100 bucks), that supports generic Roland cutters or even HP-GL. I'd also interface it with a serial connection, but that's my take... I always connected the early cutters this way(35 years...

Maybe a distilled water flush, between the two cleaning solutions... There is always a risk, when doing such things.

Looks like your encoder strip is dirty. Check/clean it.

Read the manual and check out the Summa tube videos.

You can use Versaworks up to V5.51 and you don't need a USB driver for actual Windows versions. When you add the printer, you can choose USB.

VS-640 captops are the same.

There just was a message from Summa about a new firmware addressing an issue like this. You need to wait for the HP to release this update...

Looks like your parameters got lost. You can get the factory backup from summa.com and restore them on your unit.

No

If you print on the belt all the time, it can clog the vacuum holes on the table in the long run. In this case, the belt needs to be removed to clean the vacuum table and holes.

I just got the answer from Roland... This function is only supported on print-only devices in Versaworks...(they do it, because print-cut jobs would be off otherwise...) So you need to design your prints longer by a correction factor.

To upgrade the FW, you need HP CutterControl and HP firmware. Your problem sounds like dirt on the sensor, or a broken sensor.