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  1. Is there any way to fix leaning retractable roll up banner?

    One of my customers complained that their retractable banner is leaning forward. What would be the cause of this? The model is standard 33.5"x78.7" stand. Is there any way that I can fix this for them?
  2. Color Banding on Yellow and Magenta

    My printer is pretty brand new ( bought three months ago) and having some issues with color since I received it. Magenta and Yellow will sometimes show big banding with colors like green, orange, etc that involves those two colors. I pumped and flushed the heads numerous times but did not work...
  3. strange droplets shown on certain media

    Hi, I was printing a graphic on a 15oz media and strange droplets (that somehow looks like oil?) shows up on the media. I tried on two other medias, which one of them was from the same manufacturer and one of them was not. The other one from the same manufacturer had same problem, whereas the...
  4. newbie here: banding issue with dx7 dual heads

    I've posted a thread about a dual dx7 head WitColor Printer i got from China a few days ago.. I didn't notice until I printed out a bright blue poster that my prints have banding issue with them. I looked up some threads about banding issues, and most of remedies recommend to clean up the...
  5. No ink ejection from dx7 heads

    I just received a printer from WitColor that has 2 dx7 heads. Printer driver is all installed and ready to go, but the heads won't release any inks. I see that the inks are all loaded up to the nozzle, but the capping is not damped nor the heads. I removed the heads and tried to pump the inks by...
  6. Mimaki JV3-250SP issue with error10

    Hi, I've bought a MimaKi JV3-250SP that had been newly installed with Epson dx7 heads. I was trying to print out some banners to test if the printer is working fine, but it seems like the printer is having a connection error with the RIP software. I received a cracked Flexisign 8.1 when I...
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