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Hi, We've had a DC5 for quite a few years now and we are starting to run into density issues. When printing solid colors, the density will change throughout the pass. It will start with low density on the left(spotty/faded), ok density in the middle, and too high on the right(ribbon sticks...

Hi, Our Summa color control software was working fine until it randomly started giving us the error "Plugin for RIP not Found" and crashing whenever we try to export files from CorelDraw directly to Color Control. I am able to print directly through color control, but this adds unnecessary...

Hi Everyone, We've been having an issue with our DC5 for a while now, where certain profiles will randomly start to cut 7/8" to the left(relative to the printer) of where it is supposed to. It seems to be almost exactly 7/8" as offsetting our cut lines by that much works ok, but it does not...

Hi guys, I've been tasked with trying to apply thermal transfer material to fabrics using our laser cutter. The theory is that with the right settings, the laser would act similar to a Thermal Transfer Printer and apply the colour to the fabric, without damaging it. Our first attempt was...

Hi, We've recently added some wide format printers to our shop to help with some in house projects. Additionally, my boss has purchased some roll-up banner stands in hopes of adding these to our product line. Since none of our materials are the right width to match our stands, I was wondering...

Hi everyone. I am relatively new to using the DC5. We are trying to print a large door panel, laminate it and then have the DC5 cut it out after. So far our method has been: 1. Add red box far below image 2. Remove red ribbon 3. Print until the printer asks to insert red 4. Laminate while its...