Anyone using a Colex and Onyx?

SE SignSupply

New Member
We are having issues with the cut path getting shifted off the correct location when printing to our AGFA printers and trying to cut on our Colex.

We place the cut lines on the artwork then bring it into Onyx Thrive. From there we tell it we are cutting on the Colex Sharpcut. The file prints fine through Trive, with the registration marks. We then import the .oxf file generated by CutServer into OptiScout, the machine will find the marks but the cut path, but when the machine cuts, is shifted off about 1/2". We know the machine works properly because we are able to accurately cut the sample files provided by Colex. It seems to be a issue with CutServer.

Anyone have any thoughts?
 

White Haus

Formally known as RJPW..........
Not familiar with Colex, but are the sample files you're cutting using printed images with registration marks?

I know with our Summa flatbed we had that issue but the camera just had to be calibrated. Possibly similar to your issue?
 

SE SignSupply

New Member
Not familiar with Colex, but are the sample files you're cutting using printed images with registration marks?

I know with our Summa flatbed we had that issue but the camera just had to be calibrated. Possibly similar to your issue?
We know it's not the camera calibration as we can cut the sample file accurately that Colex provides. This sample file is a PDF with the marks already on it. We import that into Onyx, and print it. Then we take the same .pdf and bring it into the colex software and the cut is perfect. It seems that cut-server is the problem, just not sure how to fix it!
 

CanuckSigns

Active Member
When we had our summa f1612 installed we had the same issue, turns out that installing the cutter drivers in onyx cut server somehow corrupted cut server (the same issue started happening with our graphtec f8600 at the same time)

We Uninstalled onyx, reinstalled and it fixed the issue
 

SE SignSupply

New Member
Bumping this one back up.

Anyone running a Colex through Onyx? Still having issues. I’m fairly certain it’s a Onyx issue but not having any luck. I’ve tried outputting with cut server in .xml (does not work at all) and .oxf which works but shifts the cuts.

Would gladly pay for a few minutes of anyone’s time who’s using Onyx cutserver and a Colex, successfully.
 

zspace

Merchant Member
Call Onyx. Initially we had some issues with getting Colex and Onyx to work together. Onyx support was very helpful in getting us running.
 

JBurton

Signtologist
Sounds like a simple margin issue. You could change the extension from oxf to dxf, import into corel/ai, and see where the initial coordinates land in comparison to where they should.
Or call Onyx like zspace recommends, sounds like they took care of him well.
 

SE SignSupply

New Member
If anyone stumbles across this in the future, here is the answer:

In Onyx cut-server, if you are using a Colex running OptiScout, you must set the output driver to "OptiScout". If you use the driver for "Colex Sharpcut" the cut will be shifted in both the x and y positions approximately 1/4".

Thanks for all the suggestions!
 

JBurton

Signtologist
If anyone stumbles across this in the future, here is the answer:

In Onyx cut-server, if you are using a Colex running OptiScout, you must set the output driver to "OptiScout". If you use the driver for "Colex Sharpcut" the cut will be shifted in both the x and y positions approximately 1/4".

Thanks for all the suggestions!
Beautiful. Now ask the folks at Colex why their driver doesn't jive properly with the onyx/optiscout workflow, for their sake.
 

Flatbed Tools

Merchant Member
I would always suggest using the OptiScout driver in Onyx for the Colex, as that is the frontend software that sending the cutting data to the Colex.
 
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