Customer chit chat, funny how it goes...

[Stacey K]

I had this customer for about 8 years. Lots of my posts on here were because of HIM asking me to do out of the box stuff. In 8 years, he never really said, "wow that looks great!", just "it's pretty good" or "is that a bubble Stacey?". A nice enough guy, but, always tried to keep me down and scared just enough so he would get better service. He knew he was one of my highest dollar customers.

Anyway, about 6 months ago he got pissy with me. I think it was because he couldn't walk in anymore and just randomly throw ideas at me since I sold my shop and moved to my basement. I said to myself, I don't want to work with him anymore. I sent him his last invoice, he played games with paying, and when he finally paid me, I sent him all his artwork from the last 8 years, even though he didn't pay for all of it, templates, everything, I never even thought about it, just sent it all.

Then a few weeks ago I saw him on the side of the road sweeping up some grass or something, I was going 5mph, he was 5' from me, my window down, waving like we were best friends, saying hi. To my surprise, I just looked at him and did not wave, did not say hi, I just kept driving. And I didn't think about it one more second until just now LOL

Ever happen to anyone else? You just have enough and you just walk away? And then you realize they weren't your best customer, they were the worst customer because they just held you back from doing other work? Funny how that goes!

 

[Boudica]

When I first started this job and this was all new to me we had this one customer we would do cut vinyl for. He was a construction guy. We did a couple of projects for him, and one day he came in when my boss wasn't here. had some old vinyl lettering that seemed like it had sat on a shelf for years and wanted me to reproduce it exactly. I told him I'd do the best I could but it might not be exact. After I produced it, he came back in all pissed off because it didn't match exactly - I wasn't here and he dealt with the boss. He was really pissed at me, which really pissed off my boss, reiterating it would be virtually impossible to reproduce exactly since we didn't produce it in the first place, and we don't have the original art file. So dude packed up all of his vinyl and stormed out.
Apparently my boss had fired him once before.... he worked is way through all of the other printers and came back around. So we figured after a few years we'd see him again. He's never come back, and I'm glad. I'm also glad I wasn't around for his temper tantrum, because back then it might have made me cry.

 

[Johnny Best]

A single AI campus can draw 500 MW–1.5 GW — more than a mid-size city. Utilities are already filing rate cases tied to data-center growth.

 

[Boudica]

A single AI campus can draw 500 MW–1.5 GW — more than a mid-size city. Utilities are already filing rate cases tied to data-center growth.

Wrong thread Johnny. But it's true.

 

[netsol]

my largest client 25 years ago was one of the biggest real estate offices in nj
the owner always said "no one ever walks away from XXXXXX

when i did i made hats for my favorite employees from his office
they would wear them when they wanted to taunt him

 

[Texas_Signmaker]

Yes, and it's always felt good giving them the heave hoe

 

[Daniel OTW]

I used to have a customer who would cross personal lines whenever a commission was in progress. He would literally use the phrase "I'm lining your pockets" while trying to impose a friendship on me. We shared a social circle and as a result of that I knew more about him than I wanted to, but he in fact always had another job following each request and I would tell myself his money spent as good as anyone else's and I could just keep his friendship fantasy at a manageable distance. In the long run, I eventually decided I'd had enough and cut him off, and I had to block him through social media, my only regret was that I hadn't done it sooner.

 

[Krissy Louderback]

I have "fired" a few nightmare customers. At first, it seemed scary, but once it was done it was the best feeling. Our jobs in the sign industry are demanding and stressful enough, the last thing we need are the customers that think they are more important than all of the others.