Cutting Problems with flexi

[kheebl]

I have been using Flexi for years with no problems, until yesterday. I went to send a cut to my plotter and nothing happens my plotter just reboots when the cut is sent (goes through the startup info with firmware and what not). Production manager shows that its cutting but the plotter does nothing except reboot. I know my plotter is not the best its a 24" Pcut ct630, but for me it works perfect. I thought it might be the plotter at first so I installed the crappy SignBlazer that came with the cutter and that cuts perfectly fine. Any Suggestions? I am on Win7 64bit and the plotter is hooked up via USB (no serial connection on plotter) I am running flexi 10.0.1.

 

[CreatedDesigns]

Did you try removing the plotter then adding it back in to production manager? Seems like a driver issue in Flexi.

 

[kheebl]

I tried that. Along with reloading flexi onto the computer.

 

[thewvsignguy]

Maybe try a new cable or the usb output went bad.

Had a bad one on the laptop and got HOT if anything was connected to it.

 

[Techman]

a plotter usually does not do a reboot over a software problem.

 

[kheebl]

I'm going to try a new usb cable tonight. It's weird flexi on my old crappy xp laptop works. And the pos signblazer works on my win 7 computer but flexi is just now acting up on my win 7 computer.

 

[ddarlak]

shot in the dark here, but anytime I have had issues with flexi communicating with devices it has been a recent update to my antivirus software mucking things up

 

[thewvsignguy]

shot in the dark here, but anytime I have had issues with flexi communicating with devices it has been a recent update to my antivirus software mucking things up

good point. check for recent computer updates.....

 

[kheebl]

I never thought about that. Maybe I could try a system restore from like a week ago or so to see if that clears it up. Thanks for the heads up I never thought about that.

 

[LittleSnakey]

When in doubt, power out.
try turning the power off on the back of the roland and turning it back on.

I never thought about that. Maybe I could try a system restore from like a week ago or so to see if that clears it up. Thanks for the heads up I never thought about that.

 

[kheebl]

Well all is good again! I called US Cutter and they remote accessed my computer and changed the cutter settings in production manager. Its weird that it worked all this time on my old settings then crapped out, I'm just glad I got it figured out. Thanks for all the suggestions.