Disappearing Dongle

[Vinyldog]

Computer is having trouble seeing the hasp key for Signlab 8 rev.1 lately. Switching to a different USB port has been the remedy so far, so I would think it's a problem with the computer. Or is it? Maybe a problem caused by Windows-7 or the security key?
Restarting doesn't help. Plugging back in to the same port doesn't work. Other things work fine in the same USB port.

 

[timgo]

SignLab 8.0 dongle...

Computer is having trouble seeing the hasp key for Signlab 8 rev.1 lately. Switching to a different USB port has been the remedy so far, so I would think it's a problem with the computer. Or is it? Maybe a problem caused by Windows-7 or the security key?
Restarting doesn't help. Plugging back in to the same port doesn't work. Other things work fine in the same USB port.

Remove the program SignLab 8.0 and install it again.

 

[scooby]

Hi I have sl9.1 procut and my usb dongle started doing that and eventually even windows did not see it, talked to cadlink the dongle is dead and they dont fix it, so it's £100 to get a replacement. before it goes completely you might think about cloning it (google) i wish i had.

 

[netsol]

i would think you have corrupted usb information stored, that doesn't match what the device reports to windows
easiest fix i suppose is to use

USBOblivion: Remove traces of old connected USB Drives from Windows PC
one word of warning, you may have to reinstall other usb devices (mouse and kbd are easy, just unplug and reconnect.
printer may require a fresh download

it is possible the usb port is "going bad".

you can add a pci express usb card for under$20 unless it is a laptop we're talking about

pm me if you want, i will help if i can

 

[James Burke]

I always noticed it happened whenever I plugged in my camera via a USB cable. Somehow the device manager was disabling the dongle port every time.

Double check you device manger to see if that is the case.

JB

 

[Pete Moss]

Lorena Bobbitt has a story about a missing dongle.

 

[JR's]

that is a Dangle not a Dongle. lol

 

[Pete Moss]

must be a regional dialect.

 

[DougWestwood]

Have you had that USB key for a long time?
Many USB key drives have a watch-sized battery inside. See if you can replace it.

 

[Vinyldog]

I afraid to take it out now that it's working.