Graphtec FC7000 FC8000 Series Service Menu

[SlamMan]

I'm putting this thread here as a little FYI for others to find as needed. Our plotter was having some issues cross cutting and we had to adjust the cross cutter position to fix it.

To get into the service menu on the Graphtec FC7000 series plotter hold down the "TEST" and "ENTER" buttons while turning on the machine. The machine will skip the roll-1/roll-2 screen and the maintenance/service menu options will be available when you hit the menu button.

To get into the service menu on the Graphtec FC8000 series plotter hold down the "FAST" and "ENTER" buttons while turning on the machine. The machine will skip the roll-1/roll-2 screen and the maintenance/service menu options will be available when you hit the menu button.

 

[Compilla]

Thanks for sharing, but what exactly was the issue and what you did yo correct it?

It may help other as well...

 

[SlamMan]

Our plotter started cutting horribly yesterday and I noticed the head was slightly loose on the track. I took it apart to tighten the rollers down to the track. I got them tightened down but unfortunately after all that work it turned out to be the blade holder going bad. I'm assuming the bearing just went out. It's 4 years old though...

Long story short, you'll notice, when beginning a cross cut, the head travels all the way to the left of the machine and uses that metal pin to depress a button in the head that engages the the cross cut knife. After reassembling the plotter, the cross cut blade wouldn't engage because the head wouldn't travel over far enough so I had to go into the service menu and adjust the cross cutter position to fix it.

Hope that helps. It may come in handy for someone in the future too. This is the 2nd time I've had to do it now.

 

[cartoad]

Will have to watch for this, our plotter is almost 4 years old too, and today had to order a cuting blade holder, as the original was wo. This was demonstrated by smaller cuts of 1 inch or less letters not being cut strait.

 

[CheapVehicleWrap]

What command are you sending to the plotter to do the crosscut if you don't mind?

 

[SlamMan]

What command are you sending to the plotter to do the crosscut if you don't mind?

Just using the cross cut function right on the plotter. menu>next>cross cut>cut.

 

[CheapVehicleWrap]

I could, but I want it to cut strips automatically and I can not find the command anywhere. I understand the command will only work in roll and not sheet mode.

 

[BIG EASY DOES IT]

You can also use this menu to access the number of pinch rollers your FC8000 thinks it has. So if you get a new pinch roller assembly you could add it to your existing machine and have the machine read it for material width.