head wash only 1 color

Wildpony

New Member
How can a run a cleaning cartridge through only the Megenta.
When I ran out of Megenta. I placed my new cartridge labeled Megenta in the machine, only to then find out it actually had cyan ink inside of it. Now I need to clean out that line, but don't want to waste the ink to clean all 6 lines. I have a 62" PrismJet. Any help would be great.
Thanks!

-David
 

Compilla

New Member
Find the line that runs the right head (MYLc) and use a syringe to manually extract the C left over.
 

Wildpony

New Member
I talked to Phillip at Signwarehouse Tech Support. He told me that unfortunately there is no way to clean just one color. He did not think it was right for me to loose all the ink in the machine so he sent me out a full set of 6 inks at no charge.
Way to go Signwarehouse! Thanks for going above and beyond!
 
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