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Help Please

skyhigh

skyhigh

New Member
Ok I've searched the archieves for my problem. I've searched the help files from the software.... I've uninstalled and re-installed the solftware. I checked all cable connections.

NOTHING HELPS.

The cutter is not listed in program manager, but it does load up....then the error box.

Can anyone help me?
 

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Fred Weiss

Fred Weiss

Merchant Member
Have you installed or updated any software recently? If so, can you uninstall it to see if that helps?

Have you tried a Windows system restore?
 
skyhigh

skyhigh

New Member
just finished system restore. Everything was fine yesterday, so I backed up 2 days.
Here is a screen shot when I start to load the software (click ok) then it brings up the the error page.

The software won't open at all now.

Any thoughts Fred?
btw, I appreciate you jumping in so fast.
 

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Fred Weiss

Fred Weiss

Merchant Member
When you reinstalled your LXI, did you uninstall it first or did you just overwrite it? Nevermind ... I see your first post. Not sure what to suggest at this point.
 
skyhigh

skyhigh

New Member
just got done doing a current backup of my files. Although I'm under the gun with a couple jobs due monday, at least I'm good with that.
 
skyhigh

skyhigh

New Member
Where I'm at now.....

I UN-restored my computer back to today. Sign software opens, everything else seems to work just fine, except I'm back to the "Runtime Error" problem (see attachment) when I go to cut/open program manager.

Any other suggestions? Anyone?
 

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Last edited:
WhiskeyDreamer

WhiskeyDreamer

Professional Snow Ninja
not sure if it applies...but i know when i reinstalled my rip software for the DTG, i had to uninstall as well as go in and manually delete files before i could reinstall....did you check the uninstall directions to see if this could be the problem?
 
skyhigh

skyhigh

New Member
On a bright note....
I did receive the new "Victoria's Secret" catalog in the mail today:omg:

OK that was just a "bump", trying to mask my frustration. :frustrated:

Hi Fenris, yes I did go thru and clean up. Thanks for touching base though. :thumb:
 
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