I am trying to load a new roll of Magnum Magnetics Muscle Mag and when I choose the preset from the library, it gives me the following error:
"the substrate preset update could not be done because the substrate preset file was faulty"
It happens if I use the console or the web interface, neither will load the preset. My firmware says it is NEXUS_07_10_06.1, which looks to be the latest but it keeps saying new firmware downloaded. This is a preowned, new to me printer and I do not have any dealer or support. Any ideas? Is there another preset that I can load? Thanks
"the substrate preset update could not be done because the substrate preset file was faulty"
It happens if I use the console or the web interface, neither will load the preset. My firmware says it is NEXUS_07_10_06.1, which looks to be the latest but it keeps saying new firmware downloaded. This is a preowned, new to me printer and I do not have any dealer or support. Any ideas? Is there another preset that I can load? Thanks