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HP Z6100 error code 8:11

CustomSignGraph

New Member
My Z6100 printer is not booting up and has the error code 8:11. This issue happened once before this and I was able to take out all the inks and printheads and got it to boot, but that solution isnt working this time.

Prior to this problem, I was trying to advance the paper and the printer got stuck, without starting to move the paper. When I powered it off the error code 8:11 came up and the printer didnt restart.
 

Billct2

Active Member
Try looking online for the z6100 manual/error codes. I think it has something to do with the font panel communicating with the PCA. You could try checking/reseating the connections, the jam could have shook something loose. But get the manual first to get the error code and see here the effected parts are.
 
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