Issues with transfering files to versaworks

[Turbophein]

I have the following:

Roland SP300v running latest version of Versaworks

Adobe Illustrator 9.0
Adobe Master Collection CS3
Adobe Photoshop CS3
Flexisign pro 8.1


every time i make a file and try to transfer it to versaworks it throws a error, not a readable file. i use .psd .png .tiff .ai .eps none of them work. if i save to jpeg it will transfer but the image turns to crap. i can also convert to pdf which works bit also ruins the image.

i printed my first full size mx shroud today after converting it to .pdf it printed like crap around the edges of everything and i could not get the cut lines to show up.

any help would be appreciated.

thanks

 

[Gabriel]

Hi

"File is corrupt"?
If this is the message, you should try to reinstall versa works.
Hope that helps!

 

[txsurfer]

we print all our files pdf

 

[Gabriel]

What rip/print software do you use? If you use versa works, i think that reinstalling it, will solve the problem.

 

[Turbophein]

i don't actually have the physical versaworks software, i bought my printer used, no software and i had a roland tech come out and install versaworks and set up the printer.

out of all my editng/sign software, i really like using adobe fireworks. which is a .png file. i think once i convert over to .pdf i am losing the quality. i am also not sure if fireworks is supporting the mx template cut lines???

anyone have a link to something like versaworks for dummies?

 

[Roland]

There is a web site with short movies and all kind of examples myversacamm.com. Also, you can find some interesting short movies on Youtube.
Good luck!

 

[Antonyu]

I have the following:

Roland SP300v running latest version of Versaworks

Adobe Illustrator 9.0
Adobe Master Collection CS3
Adobe Photoshop CS3
Flexisign pro 8.1


every time i make a file and try to transfer it to versaworks it throws a error, not a readable file. i use .psd .png .tiff .ai .eps none of them work. if i save to jpeg it will transfer but the image turns to crap. i can also convert to pdf which works bit also ruins the image.

i printed my first full size mx shroud today after converting it to .pdf it printed like crap around the edges of everything and i could not get the cut lines to show up.

any help would be appreciated.

thanks

Make shure that your VersaWorks version is 4.2.1
If not, I would advise you to update it by closing VersaWorks and clicking on "Online Update" that it can be found in Start->Roland VersaWorks
If it does not work take a look at 8080 TCP port on your firewall

I dont have a SP300, but its best to check its firmware and update it accordingly.

Also, are you sending the file by the windows driver RolandVW or are you opening it on Queue A/B in VersaWorks?

For printing and working image files NEVER use Wi-Fi... even N 300mbps is not good enough.

Hope this helps.

 

[MikeSTK]

We had a bug at one point. When we called in the first thing they had us do was Programs>Verssaworks>Initialize Application

I am not well versed but maybe this Initialize post will prompt someone more knowledgable to respond.

Hope it helps.

 

[Turbophein]

Make shure that your VersaWorks version is 4.2.1
If not, I would advise you to update it by closing VersaWorks and clicking on "Online Update" that it can be found in Start->Roland VersaWorks
If it does not work take a look at 8080 TCP port on your firewall

I dont have a SP300, but its best to check its firmware and update it accordingly.

Also, are you sending the file by the windows driver RolandVW or are you opening it on Queue A/B in VersaWorks?

For printing and working image files NEVER use Wi-Fi... even N 300mbps is not good enough.

Hope this helps.

i design my files at home on my laptop and bring them to my garage to print via usb memory stick. a lexar 16gb HD card that i use with my GoPro HD camera.

the only thing i can think of is that my garage computer does not have any of the design software, just versaworks. i can't transfer the files to the cpu because it doesn't support those files but i figured i could drag them from the memory stick right to versaworks, which works if i convert to .pdf

also i have no internet at my garage for the moment, i can however bring the cpu home if need be.

i am pretty sure it is the latest version of versaworks but i will contact him and ask.

thanks for the replies!

 

[Turbophein]

ok so i figured my file transfer problem out, i downloaded corel draw x5, that loads up just fine.