We just got into digital printing and bought a used unit....one problem is we had a new black cartridge in the machine and a couple days later went to fire it up to get it going and all the black in was gone and our waste container was half full
It sounds like you need a new capping station, or replace the the maintance station all together. when the head docks on the capping station and there is a bad seal it will drain the inks, just like you noticed. Easy fix check out www.cmykparts.com order the capping station, easy to install yourself and your ready to rock.
what's wrong with the nozzle check? not getting all the colors, they are streaky, or they are not all solid? If so, again, you have a problem with the capping station. When there is a bad seal with the print head and the capping station and you do a cleaning cycle your wasting you time, because it's not sucking ink through the heads, it sucking air throught the bad seal. Resulting in the print head to not be clean, clogging and not give you a proper nozzel check.
As far as regular maintence this in one of the things you need to do. I am currently on my 5th or 6th capping station and 2nd or 3rd maintance station. Other daily maintence includes running a cleaing cycle, nozzel check, and not letting it sit idle for long periods of time (days).
I would recomend start with the maintence, you will need one anyway and it will be a lot cheeper than buying one from GEI and a whole hell of a lot cheeper that paying for a tech to come out. If the capping station doesn't work you can always call the tech then.
will it print anything when you send a job to it? The only times I've seen it when the printer doesn't respond at all to the nozzel check buttons, in when there is no media loaded, the media is not properly loaded, there is ink out, or something similar to that. What is the display saying before and after you hit the nozzel check?
I'd call GEI Calgraph and get a quote for a service tech to come out and decied then if you want to spend the money. I guessed I should have asked right off the bat it the printer is still under warranty?