Lost left side Magenta

[Freese]

Yep tried that..no worky

Guess that narrows it down to ribbon cables or actual print head.

Good thing it's under warranty!

 

[Freese]

Also, how does the printhead look when parked in the cap...sitting evenly?

 

[Out There]

Good thing it's under warranty!

Amen to that..still have another year on the warranty.

 

[Out There]

Also, how does the printhead look when parked in the cap...sitting evenly?

It appears to be perfectly level.

 

[sha]

This looks like manifold problem. Claim your warranty for this.
I would not do anything on my own on this case...

 

[Out There]

Follow up
Changed out the ribbon cable and no change. BTW what a pain, you need mini fingers to get those things plugged in

Don't know whats next. Hopefully Grimco will send someone out to fix this thing.

 

[Out There]

This looks like manifold problem. Claim your warranty for this.
I would not do anything on my own on this case...

I'm starting to think you might be right.

 

[Freese]

when you say Manifold do you mean the printhead?

sounds like it could be a head issue

 

[Out There]

when you say Manifold do you mean the printhead?

sounds like it could be a head issue

Well that's the next step Grimco wants me to pursue. They want me to take a syringe of cleaning solution and push it through the head. Sounds a bit scary.

Bummer thing is and I probably should have known this, even with a 2 year warranty Grimco charges for travel time and labor.

 

[Freese]

Well that's the next step Grimco wants me to pursue. They want me to take a syringe of cleaning solution and push it through the head. Sounds a bit scary.

Bummer thing is and I probably should have known this, even with a 2 year warranty Grimco charges for travel time and labor.

yea that's what I'd do with a JV3...push some solution through with one of those syringes that you can fit an ink tube over...you would either not be able to squirt any through, or you would notice a crappy pattern of spray (as compared to the other colors on the single JV33/cjv printhead which would look good).

Yea, that's the crappy thing about those warranty, is they are just parts DOH!

But if it is the printhead, you could probably change it yourself. My guess is that your tech has a video on changing a jv33 print head. It's not that bad as long as you do it right.

 

[projectneon]

i had the same issue, but it was the seals around the capping station wearing out, new capping station fixed the issue with in minutes

 

[Out There]

I tried the cleaning solution through the head and magenta came out. It's not plugged up, which is good I guess.

So far I've done:
New capping station
New ribbon cables
Ran cleaning solution through the head

So now I'm more confused than usual and the Grimco tech has not returned my email. Argg...

Good thing it prints fine with only one channel of magenta.

 

[signcrafters london]

BTW what a pain, you need mini fingers to get those things plugged in

True story. I thought the same thing (with a few extra adjectives thrown in) at least a dozen times today while I was changing a head in my JV3.

 

[Out There]

Well Grimco is sending out a new print head.

Anyone have a manual or video that shows this procedure?

I would just have a tech come out and do it, but the closest one is in the Mid West. So that would mean Big bucks! and I can't afford that.

It seems a little crazy that Grimco in Seattle would not have at least one local tech.