Mutoh XpertJet printing grays with a green tint

[Rat_Fink]

Flexi 22 and Muto XpertJet 1641SR.

Is there any way to print gray tones without them looking as if they have a greenish tint?
Black and really dark grays seem to be ok. It is really noticeable when at about 80% black and lighter.
All other colors print great!

I previously had the Mutoh 1624x along with the bundled Mutoh edition and did’t have this problem.

I am using genuine Mutoh MS41 inks.

Here is what I have tried so far:

1. I have switched to several different profiles/setups.

2. Used different media/laminate (cast and calendared).

3. Tried different colors - for example, I was using Pantone cool grays, and now switched to different percentages of pure black.

4. I converted designs with grays to bitmap and then switched the bitmap mode to grayscale.

None of these really made much of a difference.

I’m not sure if I have the ability to make a custom profile, but would definitely try if it would not screw up other colors.

I have a bunch of supplies with the colors matched and saved and I would rather not have to try to rematch them all.
I would give it a shot if absolutely necessary.

Any advice would be appreciated.
Thank you!

 

[netsol]

I know I repeat myself when this topic comes up

a canned profile compensates for variations in inks, substrates, various printers TYPICAL PERFORMANCE. HOWEVER it has no ability to compensate for the unique characteristics of YOUR particular machine.
get an Xrite I1 pro and run through the compensation tests (print a test chart & then scan it)

 

[Rat_Fink]

I know I repeat myself when this topic comes up

a canned profile compensates for variations in inks, substrates, various printers TYPICAL PERFORMANCE. HOWEVER it has no ability to compensate for the unique characteristics of YOUR particular machine.
get an Xrite I1 pro and run through the compensation tests (print a test chart & then scan it)

thanks for your response. Would you mind if I message you to ask a few question? Or would it be better to ask her (if you don’t mind answering)? Thanks!