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Need a backup rollfed printer ASAP

Grizzly

It’s all about your print!
I'll say this about the switch to 4 or 5 heads and the tissue cassette - in the more than a dozen units we placed we've only replaced 3 print heads in 2.5 years. We were/are replacing 1650 heads on a pretty regular basis. While this isn't "scientific", it is a pretty good perspective on what I think is an improvement from that perspective.
Good to know! I've replaced 2 heads on my 1650 since purchasing in Jan 2020 so I haven't really seen much of an issue. I've also had to replace one head on my M in the first year. I think it was a bad head though because it wouldn't sustain long print runs.
 
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Notarealsignguy

Arial - it's almost helvetica
I wouldn't go that far. Epson is solid. I have yet to see any complaints about their S-series -- minus the ink costs. >.>

Also, if you want the best feedback on a machine, talk to the techs who work on / calibrate them. They'll tell you exactly which machines they prefer to work on vs. the nightmares. Fun fact: That's how I chose the S80. Thanks Yellowcase! :)
What if you want to do your own repairs? I don't want to talk to a tech let alone pay them to come because the machine is locked down.
 
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Notarealsignguy

Arial - it's almost helvetica
You should be printing, not fixing printers.

Buy 5 year service plan with epson and running it care free and 0 worries
C'mon man, you can do both. You read too many business books. What good is a service plan when a tech is a week out? Not paying some idiot $200/hr. I remember reading about all your service complaints on here, your reply is a bit ironic.
 
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netsol

Premium Subscriber
C'mon man, you can do both. You read too many business books. What good is a service plan when a tech is a week out? Not paying some idiot $200/hr. I remember reading about all your service complaints on here, your reply is a bit ironic.
i just saw an old friend, best tech that ever worked with me, he was complaining that a friend of ours who always did our car repairs and gave us very good pricing (i had a barter arrangement with him for 20 years). had sold the business and will be sorely missed
he brought his daily work car in last week. the dealer did brakes, tires and oil change. $2380. plus whatever they charged for a mass air flow problem (the dealer couldn't give it back at the end of the day , they had to keep it because it was "more complicated" <they are the dealer he got the car from!>)

the same reason we fix our own printers
 
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victor bogdanov

Active Member
the same reason we fix our own printers
I guess if your time is free and you are more efficient at fixing printers than actually printing/doing sign related stuff.

Im pretty sure i can make more in an hour printing/ doing my regular tasks than I can save in an hour by fixing a printer myself.
 

Notarealsignguy

Arial - it's almost helvetica
I guess if your time is free and you are more efficient at fixing printers than actually printing/doing sign related stuff.

Im pretty sure i can make more in an hour printing/ doing my regular tasks than I can save in an hour by fixing a printer myself.
Printing with your broken printer, gotcha. How'd that work out for you when your fancy Canon broke on the regular and you came on here crying about not being able to get anything done? Pepperidge Farms remembers. You always have some silly strawman argument for fuckin everything.
 
  • Hilarious!
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victor bogdanov

Active Member
Printing with your broken printer, gotcha. How'd that work out for you when your fancy Canon broke on the regular and you came on here crying about not being able to get anything done? Pepperidge Farms remembers. You always have some silly strawman argument for fuckin everything.
I bough a back up printer, problem solved. Both printers under service contracts, run em like they're stolen. But now in the 3 years since then neither of the printers has been down for more than 24hrs, Canon/ Epson have been able to fix same or next day. probably 20+ service calls in the last 3 years. The parts alone would've cost more than what I paid for the service plans



Also when my Canon was down for 2 weeks and there were 3-4 Canon techs here plus all of their backend resources trying to get the printer fixed, $20k+ in parts changed out, probably 100+ hours of combined tech time. There is no way I could've gotten it fixed faster or cheaper than the service plan. The repair cost me exactly $0 extra over the service plan cost I already paid
 
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Notarealsignguy

Arial - it's almost helvetica
I bough a back up printer, problem solved. Both printers under service contracts, run em like they're stolen
Because you couldn't fix the one you had, had to wait on techs that were also clueless and it fucked ya. Do you hear yourself? I have backups for everything and can promise you, they also break. Doesn't happen until you use it which doesn't happen until you need it.
 

victor bogdanov

Active Member
Because you couldn't fix the one you had, had to wait on techs that were also clueless and it fucked ya. Do you hear yourself? I have backups for everything and can promise you, they also break. Doesn't happen until you use it which doesn't happen until you need it.
added this edit:

Also when my Canon was down for 2 weeks and there were 3-4 Canon techs here plus all of their backend resources trying to get the printer fixed, $20k+ in parts changed out, probably 100+ hours of combined tech time. There is no way I could've gotten it fixed faster or cheaper than the service plan. The repair cost me exactly $0 extra over the service plan cost I already paid


Think about it, it took Canon 100+ hours and 20k in parts to fix it. How would I have fixed it better or faster myself?
 

Texas_Signmaker

Very Active Signmaker
You ladies can be both right. Some people find it fulfilling to fix things themselves. You're forced to learn about the machine and how things work and you have a better understanding. Some people don't want to think about it and focus on other things.
 

Notarealsignguy

Arial - it's almost helvetica
added this edit:

Also when my Canon was down for 2 weeks and there were 3-4 Canon techs here plus all of their backend resources trying to get the printer fixed, $20k+ in parts changed out, probably 100+ hours of combined tech time. There is no way I could've gotten it fixed faster or cheaper than the service plan. The repair cost me exactly $0 extra over the service plan cost I already paid


Think about it, it took Canon 100+ hours and 20k in parts to fix it. How would I have fixed it better or faster myself?
Because 90% of these techs are retarded. You've had 20+ service calls, holy christ! I've had...... ummmm..... zero. Why? Because this isn't rocket science. The technology is old and printers are stupid basic. Congrats, you saved yourself nothing when you factor in lost time waiting. Dime stepping over a dollar. Whatever though, different strokes for different folks I suppose.
Edit to add: $20k in parts is because they are clueless, they are called parts changers. It's a very old problem in mechanics shops. Netsol will get it.
 
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Notarealsignguy

Arial - it's almost helvetica
You ladies can be both right. Some people find it fulfilling to fix things themselves. You're forced to learn about the machine and how things work and you have a better understanding. Some people don't want to think about it and focus on other things.
You defined laziness and being lazy is a money suck. If you printed in house, I guarantee you would agree Tex, I know how cheap you are :big laugh:
 

victor bogdanov

Active Member
Because 90% of these techs are retarded. You've had 20+ service calls, holy christ! I've had...... ummmm..... zero. Why? Because this isn't rocket science. The technology is old and printers are stupid basic. Congrats, you saved yourself nothing when you factor in lost time waiting. Dime stepping over a dollar. Whatever though, different strokes for different folks I suppose.
Edit to add: $20k in parts is because they are clueless, they are called parts changers. It's a very old problem in mechanics shops. Netsol will get it.
Over 2 million sq printed during these service calls. 100k sq ft per service call seems pretty reasonable, I'd say that's equivalent to a truck driver taking his truck in for service every 100k miles.

Printer produces $200k+ in prints and goes down for 8 business hours. Service price is around 1% of this output. Small price to pay
 

Texas_Signmaker

Very Active Signmaker
You defined laziness and being lazy is a money suck. If you printed in house, I guarantee you would agree Tex, I know how cheap you are :big laugh:
I had a roland sp300 and 540. 100% worked on them myself. I'm not interested at all in paying someone else unless it's work i hate, like cleaning the pool. and as a plus he keeps my wife busy and out of my hair for an hour.
 
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Notarealsignguy

Arial - it's almost helvetica
Over 2 million sq printed during these service calls. 100k sq ft per service call seems pretty reasonable, I'd say that's equivalent to a truck driver taking his truck in for service every 100k miles.

Printer produces $200k+ in prints and goes down for 8 business hours. Service price is around 1% of this output. Small price to pay
Cool. I don't understand your point though.
Funny you mention truck drivers, any class A driver worth their salt knows how to fix their trucks. Maybe not do a full overhaul or inframe themselves, although many O/Os can, but they can fix hoses, air leaks, spitters, filters, tires etc etc etc. Be a driver that can't find their way out of a wet paper bag and they will be fired from most everywhere unless they're steering wheel holders making a pittance working for the JB Hunts of the world. This is usually an actual expectation for that job. Been around it almost my whole life.
 

tulsagraphics

New Member
What if you want to do your own repairs? I don't want to talk to a tech let alone pay them to come because the machine is locked down.
I do work on all of my own equipment. In 26 years, the only tech I've ever seen is the one delivering new equipment. FWIW Yellowcase isn't a repair company. They're color management / calibration / workflow optimization technicians -- the kind of folks the big industry players hire (for example, when you have 40 different printers and they all need to hit an incredibly low delta that your $5k spectro will never match). They know their sh*t, and hardware is a big part of that. Anyway, I only know them because they're an authorized Caldera dealer -- been with them for 11 years -- I pick their brains whenever I can. :)
 
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