We bought a new Roland VG540 from our local dealer about 6 months ago. Have had nothing but issues since purchasing it. The print is good but it won't contour cut to save its life. Way off on crop mark and print cut. Have contacted my dealer and they send a tech out multiple times and it works decent for 2 or 3 days then right back to where we started. So hundreds of dollars in lost material and I'm still in the same situation. We contacted our dealer yet again today and they are sending another tech out AGAIN. Now another problem has started it will not cut consistently throughout a job without putting a ton of downforce on the blade. Test cut is perfect everytime and then halfway through a job it doesn't cut through anymore. Blades have been changed numerous times as well. When we called this time about this we were told user error even though for the past 5 months it had been cutting through the material without issue. So yeah I guess it's user error. All in all I wouldn't recommend Roland or our dealer to anyone. Save yourself alot of time money and headach and stay away!!!! If anyone has any suggestions how to get this resolved please reach out.