Need help! Strange issue between FineCut and CG-130 SR3

[jimmmi]

Hello, after installing Finecut 9 v.3.0 to a new PC with Core 21, all of a sudden my CG-130 SR3 started having strange behaviour. Although it recognises the material length correctly on the screen, finecut is able to see everything as 55cm/ 22" length maximum. For example if i load a 54" roll, select 3 pinch rollers, Mimaki screen shows the correct material length, finecut sheet size shows 55cm/22". And i am not able to cut anything bigger than this.
Everything worked perfectly fine before installing Finecut to the new pc.
For me looks like Finecut or Mimaki Driver issue, as everything worked perfectly before the new PC and the cutter recognises the correct length every time.
Has anyone encountered something like this?

 

[Rbocana]

Hello. Have you checked the Plot Dialog tab?

 

[jimmmi]

Hello. Have you checked the Plot Dialog tab?

View attachment 171767

Thanks for replying. I will check and get back. The correct selection for detecting correct roll width and not fixed size is exactly like the photo?

 

[jimmmi]

Hello. Have you checked the Plot Dialog tab?

View attachment 171767

I just checked. Its like the photo

 

[Rbocana]

Curious about how you go about your registration mark detection

 

[jimmmi]

Curious about how you go about your registration mark detection
View attachment 171772

I get error because the second registration mark is out of the material, supposed its out of 55cm

 

[Rbocana]

check this

 

[Rbocana]

And this as well

 

[jimmmi]

And this as well
View attachment 171780

Checked these. They are all correct

 

[Rbocana]

I am using FineCut 9 for Adobe Illustrator with the same machine as yours and have no issues.
It could be with your Corel app. Best to address this with Corel or Mimaki support. Best of luck!

 

[jimmmi]

I reset the cutter, tried other PC, tried Corel and Illustrator, same thing happens. It happened suddenly after transporting it to other shop. I dont think has to do with transporting it. Was working perfectly fine.

I am using FineCut 9 for Adobe Illustrator with the same machine as yours and have no issues.
It could be with your Corel app. Best to address this with Corel or Mimaki support. Best of luck!