• I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes. Click to Support Signs101 ...

Onyx ProductionHouse 19 Network Drives not working

S

simplesolutionsprint

New Member
I have Onyx ProductionHouse 19 and was having problems last week with one of my HP365 printers not working correctly. It would send the file and the printer would cancel it out and return a callback is null error. I also have a CET Xpress 500 that was working properly

After support with Grimco and then HP.....After paying HP for support, they decided that I should delete Onyx and do a reinstall. After reinstalling the software, the HP Printer is working correctly. However, now I cannot get my CET running again. Onyx will not let me hook up to any folders or network drive to send the files so I can print.

I had found a forum reply with registry edit on the linked connections and tried it and it did not work either. I have also been back in touch with Grimco who says it is an Onyx issue and I truthfully believe this to be the problem.

Does anyone have a fix for this?

Thanks
Tim
 
C

ChupaCabra

New Member
Hello, I cant download any driver for Onyx Thrive 19 from download manager anymore, available only v21+, does anyone have some Thrive 19 drivers? Thanks.
 
N

netsol

Premium Subscriber
this may be a windows update issue, BEFORE ALL THE OTHER CHANGES, i would have thought that going back a week in windows restore points

i am just not sure you will be functional now that you reinstalled.

when i get to the office, i will try to ascertain which update(s) needs to be uninstalled and blocked.

by the way, are you on windows 10 or 11?

if you go to file explorer <this pc> right click properties
are you on 22H2, 24H2 or what?
 
You must log in or register to reply here.
Top