I had this problem seveal times on a SP300-V. Black print head has displaced nozzles due to dried ink between the nozzles. Multiple strong cleaning or soaking in the caps did not work. I have a method that I used that finally worked well. Different machine so I will generalize. I unplugged the machine, so not chance of electrons in the wrong place. On mine I can lower the caps from the printhead manually using a special tool that goes in and you crank the caps down. Then you can manually move the printheads to a maintenance position, all the way on the left on mine. I then use the roland cleaning solution and a small tray, mine was very expensive Nestles Quick powder mix top. In the shape of a small tray. Filled with cleaner and placed under the print head then raised so the print head soaks in the fluid. I used the cleaning bottle to hold it in position. Let soak for 12 hours, after 1 hour check fluid level. I also removed my ink cart and replaced with old empty carts so if any fluid is pulled from the cleaning tray it goes there. Not in the good ones. After I wiped head clean, not on the nozzle section, with cleaning
swabs, did to powerful cleans to get all the loose ink out and cleaning fluid. After about 3 test prints it was back to good as new. Note I was down to replacing the head $1500, so I had nothing to lose. Also check with a company called Printhead 911. They do a great job, but you need to remove and replace your printhead. Cost around 300-400. To have them clean your head. Good luck. contact me a
randy@dhawk.com for questions.