i would also like to give graphic resource systems a big shout out.. i needed a maintenance station after discussing my recent situation with their tech John...going over the problem , he was able to pretty much point it out as the maintenance station, and had it overnighted to me .. installed it this morning, and we're all good(keeping fingers crossed).. it was weird because the maintenance station was only probably 8 months old... upon closer inspection, after the new one arrive, we could see that a little plastic piece had broken on the wiper assembly... and the head was not getting properly cleaned ... i would also like to mention that on more than one occasion, Chris Philips has gone out of his way to help me with issues that have come up... 1st class support, and company