I used LetterFab for years, and in the past 2 it has gone way down hill. Missed deadlines left and right. Really poor quality control. Things missing, screws popped out, hand cut vinyl on what should have been machine cut, poorly lined up panels, dark areas of lighting, light leakage, all kinds of stuff. I've had shipping damages because of their poor crating. I even had drivers go bad within 6 months and they wont pay for labor to replace them like they claimed they would. I've had to spend hours on
signs fixing there poor workmanship.
I have made the switch to SignFab and so far so good.