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Rush Fees
- Thread starter Signscorp
- Start date
Notarealsignguy
Arial - it's almost helvetica
if they are annoying, tell them your printer operator is out sick and wont be back for about a week. It's not even worth the extra 50 bucks
Boudica
Back to "educational purposes"
We do charge a rush fee, but it depends on the project and the client. We have customers that are the "in-between", like a design agency. Their client farts around, and then it's an emergency, so they ask us to charge a rush fee - that gets passed on to the one who was farting around, to discourage that in the future.
In other cases, it's a good regular client, but they fall into a bad habit of waiting until the last minute for same day turnaround. So we start adding a rush fee, and they get better with their timing.
A walk-in who we've never worked with before... wants a sign today... They will pay for that.
In other cases, it's a good regular client, but they fall into a bad habit of waiting until the last minute for same day turnaround. So we start adding a rush fee, and they get better with their timing.
A walk-in who we've never worked with before... wants a sign today... They will pay for that.
Scotchbrite
No comment
We tell them this is the time frame we can get the sign done, if that's not quick enough they have to find some other alternative. I don't like jerking our employees around with drop that and jump on this quick. Makes it hard to plan out their day and leaves them feeling like they can't get anything done. Next thing you know big jobs are getting pushed out even further. Every time you stop working on one project to pick up another, it's going to cost even more time getting back going on the first job.
It also seems like rush jobs are inevitably the ones that have some sort of screw up either on the customers end or ours.
It also seems like rush jobs are inevitably the ones that have some sort of screw up either on the customers end or ours.
myront
CorelDRAW is best
Rush fee is a must. Majority of our customers aren't swayed. A lot of boat registration numbers, realtor signs etc. Boat people are made of money. lol
Just the other day we did RTA vinyl, 2 day ship to California for a boat with a port of call in Pensacola FL. $60 to ship in a small 4" tube.
Just the other day we did RTA vinyl, 2 day ship to California for a boat with a port of call in Pensacola FL. $60 to ship in a small 4" tube.
Stacey K
I like making signs
If it's a good customer and it's just here and there then I do it.
Here's the "one-man shop" problem with rush jobs. If I have other jobs that are due by 5pm and let's say I have my son's football game at 7pm and it's an hour away and I have to put my spirit gear and snowsuit on - no amount of money is worth being late for my son's football game.
I'm very careful with deadlines or rush jobs being that I have no other workers to fall back on. That's not to say I'm not here late or here crying or in a panic but not usually for a rush job, just because of my own stupidity - but never during a football game, football is more important than a sign.
Here's the "one-man shop" problem with rush jobs. If I have other jobs that are due by 5pm and let's say I have my son's football game at 7pm and it's an hour away and I have to put my spirit gear and snowsuit on - no amount of money is worth being late for my son's football game.
I'm very careful with deadlines or rush jobs being that I have no other workers to fall back on. That's not to say I'm not here late or here crying or in a panic but not usually for a rush job, just because of my own stupidity - but never during a football game, football is more important than a sign.
visual800
Active Member
I love this topic. My old saying is "if you wanted it tomorrow you should have ordered it two weeks ago." People dont NEED things now they WANT it now. I dont do rush things UNLESS its an old customer and I have supplies on hand. Rush jobs in general can be a PITA, once you commit to doing them its all in your hands now. Someone down the line forgot to do something and they are looking to pass blame and responsibility on others. I tell people when i can do it and if they dont like it they can send 3 more days trying to find others
White Haus
Not a Newbie
And roughly how long from first contact from customer to approval? I find once jobs are figured out, proofed, and approved we can crank them out pretty quickly but the steps from first contact to proofing is usually what ends up being a bottleneck.
Boudica
Back to "educational purposes"
Our "clock" starts when we have approved artwork that I can put into production.
rjssigns
Active Member
On point.
rjssigns
Active Member
Yeah, just like the client that sends a sub par file. I tell them I can fix it, then they ask how much. I say it's a hundred bucks first click than shop rate after that. Then miracle of miracles a high res TIFF file shows up.
binki
New Member
We just make the price higher without adding it as a line item. Was it a graduation sign? They should have known when school ends, they get a calendar at the beginning of the year.
