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Service Maintenance Kit #3 Question

dypinc

New Member
L25500 no effect on print quality at this time.

What did you do when you reached EOL counter on Service Maintenance Kit #3.

1. Call Tech and have it done by them?

2. Order the parts and do it yourself? Looks fairly easy.

3. Just reset the counter? Do it down the road if print quality suffers? Service manual printed in bold red (NEVER DONE BY CUSTOMER). An adverse effects if done by customer without changing parts.

4. Or just leave give the message do it down the road if print quality suffers?

What has been your experience?
 

dypinc

New Member
I didn't think I was that heavy of a user. Certainly some one have gotten to the end of life on the Service Maintenance Kit #3 haven't they.
 

neilchristie

New Member
If your means of income needs a bit of maintenance I recommend you do it. A silent machine isn't making money, and right now you are able to schedule downtime for the procedure. Murphy s law says you'll be flat out when it goes the other way...LOL

Each kit you buy comes with instructions on how to change it out, but keep in mind that these instructions assume a tech is doing the work and don't go into details. Being a tech myself I've seen many neglected machines. All your accomplish by putting this off is a higher cleanup bill. When I do a SMK3 I use that opportunity to service the machine replace the oilers and give it a good once over.
 

ProColorGraphics

New Member
Mine called for it at like 60k square feet. I had the tech manual but still didn't want to chance screwing it up. It was only $450 for the parts and to have HP install it. I think the parts alive were like $225.
 

Sign Eagle

New Member
Our machine is 2 years old and we carry a service contract on it, but the SM Kit 3 is not covered by the contract. I still had HP install. I was out of the shop when it was installed, but I believe it took 3 hrs or so to install.
 

Sign Eagle

New Member
We had about 90,000 sq ft on the machine before the message came on and we ran for 3 weeks or more be for we had the kit installed, which was $459. I really don't understand why a set of parts that are not user replacable aren't covered by the service contract. Have been unable to get any info on what else will not be covered by the service contract.
 

sha

New Member
It is not a user replaceable part because you need to dismantle complete service station. Some of us know how to do it, some not and it is a dirty job.
I suggest to replace SMK3 rather then just reset counter.
If you reset without replacing this will happen eventually:

1. The fan that is in SMK3, is collecting ink through funnel tube and when fills up, funnel suction does not work and you get sprayed ink deposit on the machine.
2. Line sensor will be dirty after one day of printing if funnel suction does not work and you will not be able to read material or PH cleaning kit or Funnel.
3. Waste tube will be clogged and ink will slowly rise in the tube to the funnel and spills out to the vacuum platen or down the leg stand.
 

danno

Negative Ghost Rider, the pattern is full.
I am currently having a smk #3 completed on our L26500. I had the HP technician complete the kit. Upon completion he had some difficulty bringing the machine back up. Currently waiting to see if this thing will come back to life.
 

MNT_Printhead

Working among the Corporate Lizard People
I have been working on the SMK3 with a 330 and have been frustrated by finding screws that are not shown in the service manual and finding I have to pull it apart more than expected - reminds me of how when you had to do a timing belt on a 90s honda, there is so much other crap in the way you just replace it. If anyone has some advice I would appreciate it.
 

balstestrat

Problem Solver
Like what screws? What advice do you need? Just keep going you are doing awesome!?!?
Service manual is pretty good at showing that stuff but it doesn't for example explicitly show you how to actually clean the curing.
 

MNT_Printhead

Working among the Corporate Lizard People
I ran into an extra screw on the wiper motor and it is looking like I am going to have to remove more than expected to get to it. I also need to figure out the best way to remove the carriage to do felts and replace the print head protector.
 

balstestrat

Problem Solver
I ran into an extra screw on the wiper motor and it is looking like I am going to have to remove more than expected to get to it. I also need to figure out the best way to remove the carriage to do felts and replace the print head protector.
I checked the manual. It has all the screws that need to be removed. It also tells you to remove the plastic cover on step 3 but that's completely unnecessary, it will slide out from it.

1759901083836.png

You don't need to remove the carriage completely. Only pull it out so far from the rails that you can replace the top rear slider. Then you can work the bottom cover from below while it's hanging at the end of the rails.
 

MNT_Printhead

Working among the Corporate Lizard People
I really appreciate that, it seems you have a better manual than I do, do you have a link to where I could buy one like it?
 

MNT_Printhead

Working among the Corporate Lizard People
I got mine from that wide format part company in Dallas, i think it is outdated or they just didn't include every thing.
 

MNT_Printhead

Working among the Corporate Lizard People
I was disappointed to see how many other parts have to be removed for something that seemingly should be simple. I choose well to not do a flat rate on this work.
 
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