So I am on vacation in Florida......

[tattoo.dan]

and of course something has to go wrong...or maybe...

We are running flexi 10 and a graphtec plotter...

my employee says when he sends a job, the plotter goes through the motions like cutting but doesn't cut....

is there a setting to just trace that he turned on by accident?


any ideas would be greatly appreciated!

 

[Mike Paul]

Could be the blade holder screw loosened.

Also, is he sending the pressure from the software or from the plotter?

 

[HulkSmash]

and of course something has to go wrong...or maybe...

We are running flexi 10 and a graphtec plotter...

my employee says when he sends a job, the plotter goes through the motions like cutting but doesn't cut....

is there a setting to just trace that he turned on by accident?


any ideas would be greatly appreciated!

Most likely the blade has fallen out, or sunken it

 

[J Hill Designs]

the kid just wants a day off :ROFLMAO:

 

[tattoo.dan]

Yeah, blade holder was first thing I had him check...just called to have him check the actual blade and it is good.....idk...I do appreciate the suggestions guys..

 

[Gino]

Try re-naming the file and sending it with a different one.
​

 

[tattoo.dan]

Yeah, I had him try and send files I had cut before I left and he said same thing....going to see if I can get him to send me a video of it now....

Try re-naming the file and sending it with a different one.
​

 

[tattoo.dan]

seems to me like it has to be the something with the plotter rather than flexi.....idk..hope to have vid soon

 

[tattoo.dan]

yup...just like he said...goes right over the vinyl like it is cutting, blade moves up and down like cutting, but doesn't even touch the vinyl....weird...

 

[Pat Whatley]

Downforce in production manager turned to zero or the incorrect tool selected.

 

[nashvillesigns]

you need a video of what is going on....

 

[tattoo.dan]

here is a vid..if i attached it right....conditions are set on the plotter itself and they are right...idk

 

[CS-SignSupply]

Make sure the blade holder is seated properly.

If the plastic hook is under the lip of the blade holder, it will stop the blade from contacting the vinyl

See image

 

[milchad]

It could be in pen touch mode. I use cutting master 2 software, so I'm not sure how you would correct your issue.

 

[Pat Whatley]

Downforce in production manager turned to zero or the incorrect tool selected. If the settings on the plotter are correct and the blade holder is installed correctly that's about the only option you have left.

 

[tattoo.dan]

Downforce in production manager turned to zero or the incorrect tool selected. If the settings on the plotter are correct and the blade holder is installed correctly that's about the only option you have left.

Hey Pat, I had him send me a pic of the display on the cutter and all of the settings are right.....and that is where the downforce is set....is there some place in pm that I would have to have it set as well?

 

[Pat Whatley]

You can adjust the downforce in PM and those settings will over-ride whatever the settings on the actual plotter are. I know the display on my Summas will look correct but when I send a file they will change to whatever the PM settings are. As soon as the job is finished the Summa display will go back to normal.

At the CUT/PLOT screen tell him to go to OPTIONS then click the EDIT button. Tell him to uncheck TOOL, PRESSURE, and SPEED.

If you change your options in PM Flexi will save them with the job. If you open that job later it will use those settings. It's the lazy way to change things and it will come back to haunt you later. I had an employee who used to adjust his downforce in PM as the blade wore out. 10 years later there are still times I will pull up an old file he did to get a logo from it or to make a change to the old sign, set up and cut the vinyl, and the downforce will adjust itself and either be too light or too heavy. It only happens about once a month, not often enough to remind me to check it, just often enough to be a pain.

 

[binki]

From the title I was looking forward to fishing pics.

 

[tattoo.dan]

OMG! I think he did just want a day off!!!! lol

finally got the pic I asked him for YESTERDAY!

had to ask the secretary to do it for me....WOW

Exactly what Bobby had said, but I talked to my worker yesterday and he ASSURED me it was UNDER the clamp....

awesome...

thank you all so much for the help and suggestions.....

bad news is storm is here now, good news is I am still in Florida and I am done dealing with employees for the day! Thanks!

 

[tattoo.dan]

From the title I was looking forward to fishing pics.

Is that what you are supposed to do on vacation in Florida!? Not sit deal with stuff like this all day in your rental house!?! lol