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Suddenly no print, sp-300. Help!

Z

zm71

New Member
havent changed anything and one of the printerheads are close to brand new. Its been standing for a while tho (1-2weeks). Ive done some manual and auto cleaning, no result.

What about:

"Ink Control - Pump up"
"Ink Control - Head Wash"
"Ink control - Empty mode"

I have the user and service manual but cant find anything about the ink control menu.

thanks!
 
sfr table hockey

sfr table hockey

New Member
First thing to always check is that the drain lines (pump lines) are not plugged. If it has sat for a week or two and not been doing auto cleanings (my older printer does not auto clean) then there is a good chance the ink is clogged in the drain line. Use a syring and cleaning fluid and force some through. Watch to see if it goes to the drain bottle.

After that if you can hook the syringe up to the captops then try to draw ink through them manually. Listen for an air leak. If you hear one that will be the reason no ink is getting drawn into the heads.
 
Z

zm71

New Member
thanks a lot for your help, i´ll try your suggestions later.

I got some color now but look at this nozzle print. the lines are sharp and nice, but its totaly messed up in the middle as u can see. any idea whats wrong?
:thankyou:
 

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D

dhawkes

Wide Format Fan
Power clean

Hi,

This may be obvious steps, but I just checked out printhead cleaning on Roland DGA's support page. If you have this many jest out, you need to do a Power Clean. Have you given that a try yet?

Powerful Cleaning: [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]To access the [/FONT][/FONT]Powerful Cleaning [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]process press the [/FONT][/FONT]Menu [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]key and scroll to [/FONT][/FONT]Cleaning[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]. Press the [/FONT][/FONT]Right Arrow [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]to enter the [/FONT][/FONT]Cleaning Menu [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]and scroll down until [/FONT][/FONT]Powerful Cleaning [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]and press [/FONT][/FONT]Enter.
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]On the VP & RS series machines this feature is located under the [/FONT][/FONT]Function [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]button. Select [/FONT][/FONT]Function [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]and then scroll to [/FONT][/FONT]Cleaning[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt], press the [/FONT][/FONT]Right Arrow [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]to enter the [/FONT][/FONT]Cleaning Menu [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]and Select [/FONT][/FONT]"Powerful" [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]and [/FONT][/FONT]Press Enter[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt].
The [/FONT][/FONT]Powerful Cleaning [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]should be used when 40% or more of the nozzles are missing, such as the image shown. [/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]
[/FONT][/FONT]Note: Powerful Cleaning [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]evacuates the ink that is in the head chamber, dampers (the ink reservoir on top of the head) and ink lines. This is a substantial amount of ink and it will be replenished from the ink cartridges so it is important to be aware of the ink levels in the cartridges when starting this process. Ink levels can be checked in [/FONT][/FONT]Versaworks [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]by going to [/FONT][/FONT]Printer [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]and selecting [/FONT][/FONT]Printer Status. [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]The window on the left will be shown. If there are exclamation marks like the ones shown here it is definitely important to have back up inks on hand in order to avoid down time without ink. In the event the [/FONT][/FONT]Powerful Cleaning [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]does not clear the issue try moving on to the [/FONT][/FONT]Manual/Maintenance Cleaning[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]. [/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]
[/FONT][/FONT]Manual/Maintenance Cleaning
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]When the automated cleaning process isn’t successful it is time to perform the [/FONT][/FONT]Maintenance Cleaning[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]. Follow the prompts in your [/FONT][/FONT]User Manual [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]or download the [/FONT][/FONT]Maintenance Cleaning Video or Document from www.rolanddga.com. [FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]This is the same cleaning process which should be carried out on a regular basis. [/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt][/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]Let us know hoe you get on. You might also try Roland's email support if you need more input: http://www.rolanddga.com/owners/support/[/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt][/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]Please let us know how you get on.[/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt][/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]Thanks,[/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]Dave Hawkes[/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]Roland DGA[/FONT][/FONT]
[FONT=Neutra Display Alt,Neutra Display Alt][FONT=Neutra Display Alt,Neutra Display Alt]Group Product Manager, Sign & Textile
[/FONT][/FONT]
 
O

ozzy666

New Member
Look at the head surface,if you see ink drops then take care about cleaning cycle\wiper
If surface is clean then its still clogged:
Put a few drops of cleaning liquid(must be the same formula as ink you are using) into capping station,close the tubing so liquid stays inside and leave it overnight..
 
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