xr-640, dripping ink while printing

[BillyS]

Yesterday it was fine, then this morning when I began to print I saw a lot of ink being dripped and trailed over the vinyl. I think it is a damper issue, not 100% sure though, if its a damper issue is that something I change out or should I schedule a tech?
Thanks

 

[Zoogee World]

Did you do a head cleaning and try again. Also, make sure the media is laying flat, as from the image you attached, looks like smear mark from the head rubbing the media.

 

[White Haus]

Did you do a head cleaning and try again. Also, make sure the media is laying flat, as from the image you attached, looks like smear mark from the head rubbing the media.

Looks like it could be a combination of having lint/fibers on the heads (or beside them, on the head carriage) and buckling media.

 

[rjssigns]

When I had my Roland I had an ink drip issue. It was caused by a cart that had positive pressure. With the pressurized cart my Roland would randomly barf big blobs of ink on a print.
Can't remember the fix...might have been removing/replacing a few times then running some fill tests.
Whatever the tech told me to do I did and no more drips.

I would tend to agree with ZooGee though as it looks like the head or guard around it is dragging on the media.

 

[BillyS]

Did you do a head cleaning and try again. Also, make sure the media is laying flat, as from the image you attached, looks like smear mark from the head rubbing the media.

Yeah, did an automated A&B head cleaning as well as a manual cleaning,

Yeah the media is flat, its not a head rub that you might see when the media buckles or rises up due to static,

I've located a couple videos on changing the dampers for XC-540s, but I know the design of the heads on the XR-640 are very different, so I'm not confident enough to attempt changing them myself, yet.