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Wedding planners? May God have mercy upon your soul. I'd rather cut my little finger off with a meat cleaver.
Take a picture before you hand it off and make sure they know it's not your problem once it leaves the shop.
Communication up front is your friend.
I have a DK Expression 42" plus Laminator with a thin split in the bottom roller that runs almost the entire length.
Any recommendations on where to go for a replacement?
I worked for this one lady before I started my own shop and the only thing the manager and I tried to do was to make her rich. She fought us tooth and nail. She thought she was an idiot. Now that I've owned my shop for years and see things from an owners point of view I realized, "Wow! she...
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