I understand and agree... You might want to offer to print to vinyl patch of green that closely matches the correct green they printed and mail it to them, so that they at least have a hard copy
to match to.
Now that you mention it, I remember I had an issue with them years ago, & of all things the add on side walls of a tent didn't match the tent & while they did fix it, their reaction was similar to what you got... That's a tough call, that's a bridge I wouldn't want to burn, nobody comes close to their prices.
FatCat, I own a VJ 1204 and I am having problems getting ink through my lines. I just replaced my dampers and where I purchased from said I might have to pull ink through my lines with syringe. I still can’t get my ink through lines. Any help would be greatly appreciated
I recently saw that you have experience cleaning drain lines on the mutoh. Can you go into any more detail on how to do that. My printer is currently down and I believe the drain lines to the waste tank are clogged with a thick tar like build up of ink.
I see where you posted (long time ago) about covering up the sensor so you do not get the media slant notification, where is the sensor located, thanks. Just replaced all my media rollers and getting warning after print.
Sounds like you have been running same equip. And software. I have just purchased mutoh 1304 value jet, fc8000 graphtec cutter, with fexi for the rip. I am considering going with wasatch what do you think?