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Good morning, Sorry to hear about the difficulties with your Summa. This Y-Axis error could be caused by a variety of different factors and my best recommendation would be to contact our tech support team at (800)323-9766 to do some troubleshooting. Best regards, Phil Johnson Summa Inc.

Clarification The D75-R actually has more cutting force than the Roland and can certainly cut window tint. It can also cut clear bra(PPF) if you needed/wanted to cut that as well. Let's put it this way, there's nothing the Roland can cut that the D75-R cannot, period. I am not sure why anyone...

Of course I am biased, but the Summa has advantages pretty much across the board. Cutting accuracy is 6 times better, cutting speed is 11 ips faster, cutting force is 50 grams more, and the overall reliability of the optical sensor used for contour cutting is significantly better. We also...

Hi Kanini, I would consider adding additional pinch wheels, or what we call "media select assemblies", to your cutter to reduce the span distances between pinch wheels. Because the laminate you are using is very thick and rigid it tends to pucker and create high points between the pinch...

Like StarSigns mentioned, I would be careful using the engineer grade reflective to produce traffic signage. I would review the MUTCD guidelines to ensure proper compliance for materials, color, and sizing requirements. FWIW, most municipal sign shops overlay the electrocut(EC film) translucent...

Not a problem and great to hear your D140-R is still powering along. Feel free to reach out anytime if you have any questions. Regards, Phil Johnson Summa Inc.

Just wanted to let you know that the F1612 can actually cut up to a 5' x 10' sheet. The machine just panels the job and advances the sheet using pneumatic clamps and a conveyor belt system. Here is a video showing the process of cutting something longer than one panel size(63" x 47") -...

Here is link to a promo video for our new F2630 104" x 120" flatbed cutter that we will be exhibiting at the ISA show next week in Orlando. We will be exhibiting in booth number 2161 right across the aisle from HP. Please feel free to reach out by email at philj@summa.us or by phone at...

Additional Units Available Hello Everyone, I hope everyone is having a great week! I just thought I would let everyone know that we just added a couple refurbished S2 T Series cutters; one 48" and one 54". Please email me at philj@summa.us if you would like any more information or pricing...

Hi Luxx989, We definitely have a quite a few advantages over the other two brands and I would be happy to compare our technology and answer any questions you may have. Please PM or email me your contact information to philj@summa.us if you would be interested in having a conversation on our...

Hi Jim_Papa, Did you install Winplot of the disc that you received with your equipment initially? If so, that version is not compatible with Windows 10 and you will need to download the updated version off of our website. You can download a copy here - https://www.summausa.com/pages/summacut...

Hi Jonnypb, If you could email me a few photos of the cutter(front and rear) so I can see how you have the vinyl loaded in the machine I would be happy to offer up some pointers. My email is philj@summa.us. Regards, Phil Johnson Summa Inc.

Please feel free to email me at philj@summa.us or by phone at (800)527-7778, ext 112 if you would like to have a conversation about our different cutter models. Regards, Phil Johnson Summa Inc.

Hi Kemik, Yes, both ND Graphics and Grimco have locations in your area and carry our products. They should be able to answer any questions you may have about the different series we offer. You are also welcome to contact me by email at philj@summa.us as well if you would like. Regards...

Have you considered a Summa? Hi Cgvginc, I am not sure if you are already considering one of our cutters(Summa) or not, but I would definitely give them a look. We offer industry leading tracking and cutting accuracy and our advanced OPOS X sensor is the most reliable and advanced optical...

Hi Tizz, Assuming you're running everything on a windows based PC then the process of contour cutting is very straightforward. We offer a plug-in for illustrator which you can use to assign registration marks to your file. It is included with our "Summa Cutter Tools" and you can download a...

Hello Everyone, I hope everyone is having a great week! I just thought I would let you all know that we just added a couple more refurbished/demo S2 cutters. One is 48" with a drag head and the other is 54" with the tangential head. Please email me at philj@summa.us if you would like more...

Hi Attila, I would assume that it would either be a bad cable(most likely), a bad board on the cutter(worst case scenario), or the serial connection on the computer is bad. Of the three options the least expensive by far would be the cable, so hopefully that is the culprit. I would suggest...

Serial to USB Adapter Hi Szakal666, If this is a serial connection, which I am assuming it is, you will need a serial to USB adapter to be able to connect it to your computer(unless you have a serial port, which is unlikely). We recommend the Keyspan adapters, but Belkin also makes them as...

Thanks for the kind words you guys! We certainly try very hard to provide the best possible support and it is good to hear we are doing a good job. Best of luck with the new machine, Quark! Regards, Phil Johnson Summa Inc.