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Good morning, I hope everyone is having a great week! I wanted to let everyone know that we are running a black Friday sale on all of our machines this week. During the promotion we will be offering the choice of a low interest rate lease option or an instant rebate of up to $1,200 off our...

Good afternoon, I know what you are describing and I have cut a fair amount of this material. I wouldn't recommend changing from tangential to drag knife mode in this case. What I would recommend is to increase your overcut slightly so that the blade extends a bit further in the corners...

Good morning, Just thought I would let everyone here know that we just added a 54" S2 D Series this week and will also have an S2 T Series 64" within the next week. Please feel free to email me at philj@summa.us if anybody might be interested in either unit or if you have any questions...

Hello Everyone, I hope everyone is having a great week! I wanted to let everyone know that we will be exhibiting our full line of roll fed plotters, thermal transfer printer cutters, and flatbed cutters at the upcoming SGIA Expo in Las Vegas next week. Our booth number is 1460 and we are...

Hi Rainbow, I received your email and sent you a reply already. As was mentioned, this is likely caused by a defective power supply. The part number and replacement cost info are in the email I sent you. Please feel free to contact me if you have any other questions. Best regards, Phil...

Hi D-Nice, I would be happy to answer any questions that you have about our different models and can compare them to the Roland that you are currently using if you would like. I can be reached by email at philj@summa.us or by phone at (800)527-7778, ext 112. Also, we are currently running a...

Yes, this is possible. The process does vary depending on which cutting program you are using. Assuming you are using Winplot you simply need to draw your kiss cut(contour) lines in black and your flex cut(perf) lines in red(100% magenta, 100% yellow) and there is an option on the output screen...

Good morning, What I would check is what you have the feed set to in Winplot. If you have "feed after job" selected then the cutter will feed the material forward and cut the next copy in the feed direction(y-axis). Conversely, if you have "no feed after job" selected the cutter will cut the...

Hi Zambookajoe, Sorry to hear about the difficulties with your Summa. This issue could be caused by a number of things, but the most likely culprits are that the firmware update hadn't been completed before a reboot was done or there is a potential issue with the mainboard. When doing the...

Summa Questions Hi Matt, Please feel free to call or email me if you have any questions about the Summa cutters and I would be happy to go over everything. I can also get you in touch with someone that has used both Graphtec and our cutters if that would be helpful. My email is...

Good morning, I hope everyone is having a great week! I just thought I would let everyone know that we added two additional S2 units; one 54" S2 D Series and one 64" S2 T Series. Please email me at philj@summa.us if anybody would like additional information on these two machines. Have a...

Hello Sinclair, While I am also obviously biased, our plotters have many advantages over the Roland GX including cutting speed(44 in/sec versus 33 in/sec), cutting force(400 grams versus 350), max cut thickness(30 mil versus 20 mil), and most importantly the cutting accuracy(our models have...

Hi BigBen, What type of material is it you are using? Also, what software are you using for design and cutting? Best regards, Phil Johnson Summa Inc.

Hi Risun, I might be able to get you in touch with someone. Are you looking for someone local to produce this job or could someone out of state produce it for you and ship you the prints? If you could, please shoot me an email with your contact info to philj@summa.us. Regards, Phil...

Hi Wilmer, I just emailed you a link where you can see a comparison of the various versions of MacSign and download a trial version if you would like. Please feel free to reach out if you have any questions that we can answer for you. Regards, Phil Johnson Summa Inc.

Please email me a copy of the file and I'll figure it out. My email is philj@summa.us. Best regards, Phil Johnson Summa Inc.

I'd be happy to answer any questions that you may have about the Summa cutter or how it compares to the Graphtec if you would like. My email is philj@summa.us or I can be reached at (800)527-7778, ext 112 if you would prefer to call. Please feel free to reach out if I can help. Best regards...

Your new plotter is on the way! We really appreciate the business and are looking forward to working with you! Best regards, Phil Johnson Summa Inc.

While I agree those are both logical suggestions, both or neither might actually be the cause. I am sure the OP will attest that our technicians likely suggested that this could be a motor issue, but the only way to know for sure is to evaluate the plotter. What we don't want to happen is for...

That is likely because there are several potential causes of an axis error and it would be more efficient for us to properly evaluate the machine and make the correct recommendation rather than for you to purchase several parts that may not fix the problem. I would consider sending in the...